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My remote won’t turn on the volume. Mac, I’m looking.

Customer Question
My remote won’t turn...

My remote won’t turn on the volume

Technician's Assistant: What's the brand, model, and Operating System (OS) of your computer?

Mac, I’m looking

Technician's Assistant: What Operating System (OS) are you running on your Mac?

10.12.6

Technician's Assistant: How long has this been going on with your Mac? What have you tried so far?

I tried getting a code for turning tv volume on and by passing thr sonos

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

It’s stuck on let’s try another code. First time to use it.

Submitted: 4 months ago.Category: TV
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Answered in 12 hours by:
3/27/2018
TV Technician: Nathan, Installer replied 4 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 31,515
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

What is the model number of the tv?

what remote are you trying to use?

Ask Your Own TV Question
TV Technician: Nathan, Installer replied 4 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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euro-pro llc

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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