TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I turn it on and it turns itself off with in 15 seconds,

Customer Question
I turn it on...

I turn it on and it turns itself off with in 15 seconds, blue light on for on then red light shuts itself off

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Insignia about 8 years model number isNS-L-55X-10A reva

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Can’t get to menu shuts it self off

Technician's Assistant: How long has this been an issue with your ISNS-L-55X-10A? What happened right before this?

Yesterday morning got up turned tv on and it turned itself off, no storms or power issues

Submitted: 3 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 11 minutes by:
3/26/2018
TV Technician: Aric, Technician replied 3 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,539
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

Ask Your Own TV Question
TV Technician: Aric, Technician replied 3 months ago

Prior to the set turning off, does it display normal picture and sound?

Ask Your Own TV Question
Customer reply replied 3 months ago
Ok I am right here standing by!! Well really sitting.. lol
TV Technician: Aric, Technician replied 3 months ago

Okay, I asked this three minutes ago! Prior to the set turning off, does it display normal picture and sound?

Ask Your Own TV Question
TV Technician: Aric, Technician replied 3 months ago

Are you still with me here?

Ask Your Own TV Question
Customer reply replied 3 months ago
I am right here
TV Technician: Aric, Technician replied 3 months ago

Prior to the set turning off, does it display normal picture and sound?

Ask Your Own TV Question
Customer reply replied 3 months ago
I think
TV Technician: Aric, Technician replied 3 months ago

You think? I'm not sure I understand.

Ask Your Own TV Question
TV Technician: Aric, Technician replied 3 months ago

I'm sorry this isn't working. I will opt out and allow another expert to assist.

Ask Your Own TV Question
Customer reply replied 3 months ago
I am trying to respond however down at border here internet is slow
Customer reply replied 3 months ago
Well this suks I want my money back.. that was no help what so ever
Customer reply replied 3 months ago
Cancel my account ASAP, calling bank now
Customer reply replied 3 months ago
Is new expert here?
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Color video distorted. Insignia NS-L-322Q-10A 6yrs. To both.
color video distorted JA: What's the brand and model number of your TV? How old is it? Customer: insignia NS-L-322Q-10A 6yrs JA: Does the TV menu work? Do you have the same problem on all sources/inpu… read more
Harry
Harry
3 satisfied customers
Model NS-39L700A12. Tv shows there is no peer, red lught not
Model NS-39L700A12. Tv shows there is no peer, red lught not on. Unplug tv, replug and tv comes on by itself for few seconds. The goes off by itself. Tried unplugging tv and pressing power button in t… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
My tv wont stay on. it comes on and says insignia and 3 and
my tv wont stay on. it comes on and says insignia and 3 and then shuts off … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
I shut off breaker and back on. red light is on but nothing
i shut off breaker and back on. red light is on but nothing happens with power button on remote? … read more
Aric
Aric
Technician
47,539 satisfied customers
I have an insignia wide screen tv. We had an intense lightning
I have an insignia wide screen tv. We had an intense lightning storm, and the tv will not turn on. The blue light comes on, but no picture or sound. None of the other controls are operative. Suggestio… read more
Aric
Aric
Technician
47,539 satisfied customers
Set will not turn on. Power. Comes on with red light put
Set will not turn on. Power. Comes on with red light put cannot turn green to get picture. Set is seven to eight years. Model lct3701ad akai… read more
Aric
Aric
Technician
47,539 satisfied customers
I have a sony bravia kdsr-60xbr2. the picture shuts off and
I have a sony bravia kdsr-60xbr2. the picture shuts off and the green power lamp blinks for about 1 minute then picture comes back on. no pattern to when it shuts off. just replaced bulb. was doing it… read more
Steven
Steven
Technician
Vocational, Technical or Trade Scho
1,457 satisfied customers
I have a Panasonic Viera TC-P50VT20. It is approx. 2 years
I have a Panasonic Viera TC-P50VT20. It is approx. 2 years old maybe less. On 1-1-13 I went into the front room to turn it on. The TV came on for approx 15 seconds then shut off and the front red LED … read more
Steve G.
Steve G.
Chief Engineer
4,563 satisfied customers
I have a Insignia NS-LCD42HD-09 that is not powering on fully
I have a Insignia NS-LCD42HD-09 that is not powering on fully after a storm. The indicator light blinks red 15 times and then holds steady at solid red. Have already tried to plug and hold power butto… read more
Frank the tv man
Frank the tv man
Associate Degree
971 satisfied customers
I have a 47" insignia lcd tv, a couple days ago the power went
I have a 47" insignia lcd tv, a couple days ago the power went out during a storm, the tv was turned off during the storm and is on a surge protector, now the tv has power, but won't turn on, the ligh… read more
Aric
Aric
Technician
47,539 satisfied customers
My HL67A750AIF Samsung TV has the following problems. l.
My HL67A750AIF Samsung TV has the following problems. l. The blue light doesn't go off. 2. The TV shut off by itself. 3. There is no blue color. There is a lot of green and very vibrant red. The rest … read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I have a Mitsubishi WS-55311 Rear Projection TV that is about
I have a Mitsubishi WS-55311 Rear Projection TV that is about 8 years old. When I turn it on the green light comes on but within 3 to 5 seconds it immediately turns itself off without ever showing a p… read more
Aric
Aric
Technician
47,539 satisfied customers
How do I access the service menu for an Insignia ns-l37q-10a
How do I access the service menu for an Insignia ns-l37q-10a television? ...specifically to adjust overscan and vertical centering of picture.… read more
Bluextc89
Bluextc89
Owner
Vocational, Technical or Trade Scho
243 satisfied customers
Hello, Our TV Insignia NS-LCD42HD-09 stopped working today.
Hello, Our TV Insignia NS-LCD42HD-09 stopped working today. The red light at the front is on but when we turn on the tv the light flashes blue once and then turns red flashing few times and then only … read more
Aric
Aric
Technician
47,539 satisfied customers
Hi. We have an LG 32 inch tv (I think its a 32LX2R) that now
Hi. We have an LG 32 inch tv (I think it's a 32LX2R) that now won't switch on. The power was turned off while a new elec meter was installed and I switched the power off to the TV at the wall. The plu… read more
James
James
Field Service Engineer
Vocational, Technical or Trade Scho
4 satisfied customers
i have a mitsubishi tv and when i turn it on it powers up the
i have a mitsubishi tv and when i turn it on it powers up the blue screen apears and then it shut itself off. it takes about 15 sec. for that to happens. whats the problem?… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
I have a Sony Model KP-57WS500 Projection TV. When powered
I have a Sony Model KP-57WS500 Projection TV. When powered on you see a brief picture that fades to a blue screen. After a few (3) minutes the screen goes black and the TV is powered off although the … read more
ricke1973
ricke1973
Electronic technician
Vocational, Technical or Trade Scho
4 satisfied customers
I have suddenly noticed that the colours in the top corners
I have suddenly noticed that the colours in the top corners and across the top of the screen are distorted, e.g. a scene with bright blue sky will show red or purple in the top corners and across the … read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x