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Every few minutes my LB TV has a message appear at the

Customer Question
Every few minutes my...

Every few minutes my LB TV has a message appear at the bottom of the screen. I want to have this message stop appearing altogether

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Its a couple of years old, but I'll have to look at the box it came in to see what the model number. The brand is LG.

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

THE Problem happens on all sources/inputs. How do I find the TV menu?

Technician's Assistant: The TV Technician will be able to walk you through that. How long has this been an issue with your LG? What happened right before this?

This issue has been going on right from the start. It did no happen with my previous screen.

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Yes, I will get the model number first. I'll be right back.

Submitted: 3 months ago.Category: TV
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Answered in 26 minutes by:
3/26/2018
TV Technician: Harry, Customer Service replied 3 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,605
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 3 months ago
I still need help.
TV Technician: Harry, Customer Service replied 3 months ago

What does the message say?

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Customer reply replied 3 months ago
how do I access TV Menu?
TV Technician: Harry, Customer Service replied 3 months ago

What does the message say?

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Customer reply replied 3 months ago
No. I do not want to talk live on the phone
TV Technician: Harry, Customer Service replied 3 months ago

What does the message say?

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Customer reply replied 3 months ago
the message consists on a line of items beginning with LED, mci120, triple xd, clear voice ....
Customer reply replied 3 months ago
how do I access TV menu?
TV Technician: Harry, Customer Service replied 3 months ago

What is the model of the TV?

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Customer reply replied 3 months ago
further message goes: sterio speaker, HOMI, and USB
TV Technician: Harry, Customer Service replied 3 months ago

What is the model of the TV?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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