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What does Cuc mean on my optimum cable box. The tv worked in…

Customer Question
What does Cuc mean...

What does Cuc mean on my optimum cable box

Technician's Assistant: What's the brand and model number of your TV? How old is it?

The tv worked in another room with a differentr cable box

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Its getting no input from the cabel box

Technician's Assistant: How long has this been an issue? What happened right before this?

I moved the cable box from one room to another. It was workinng fine in the first room even last night

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Np

Submitted: 3 months ago.Category: TV
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Answered in 1 hour by:
3/25/2018
TV Technician: Harry, Customer Service replied 3 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,569
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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TV Technician: Harry, Customer Service replied 3 months ago

Unplug the power cord

Wait 2 minutes

Plug it back in

Check to see if you still have the issue

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Customer reply replied 3 months ago
No differnce
TV Technician: Harry, Customer Service replied 3 months ago

This is usually a signal issue. Have you contacted Optimum?

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Customer reply replied 3 months ago
No
TV Technician: Harry, Customer Service replied 3 months ago

I would recommend that you contact Optimum now since it is an issue with the signal.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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