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Louie
Louie, Technician
Category: TV
Satisfied Customers: 3022
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Top half of tv is very dark, it just shipped from florida to

Customer Question

Top half of tv is very dark, it just shipped from florida to connecticut
JA: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV?
Customer: yes
JA: Was there a power outage recently?
Customer: no
JA: Anything else you want the TV Expert to know before I connect you?
Customer: no
Submitted: 7 months ago.
Category: TV
Expert:  Dan replied 7 months ago.

Welcome to the site! I'm Dan. I'm just going over the details of your question. Please let me know when you're in the chat.

Customer: replied 7 months ago.
Ok
Expert:  Dan replied 7 months ago.

Hey there! It looks like you and I just missed each other by a couple of minutes earlier today. When you see this message, please give me the model number from the back of the TV. Also, I really need to see a picture of your TV screen so I can diagnose this for you (Hint: use the "Add Files" link on your chat window).