TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

Samsung 51in plasma color vertical lines (12) across tv. I…

Samsung 51in plasma color...

Samsung 51in plasma color vertical lines (12) across tv. I have replaced the logic board no change

Technician's Assistant: How old is your 51IN?

4 yrs out of warranty

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes...can watch tv change menu items

Technician's Assistant: How long has this been an issue with your 51IN? What happened right before this?

Been about 2 years. Working ok, this issue was gradual.

Show More
Show Less
Ask Your Own TV Question
Answered in 1 hour by:
3/25/2018
Dan
Dan, Master Tech and Repair Facility Trainer
Category: TV
Satisfied Customers: 7,481
Experience: USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching advanced troubleshooting and repair for the DoD.
Verified

Welcome to the site! I'm Dan. What's the model number on the back of the TV?

Ask Your Own TV Question
Customer reply replied 3 months ago
PN51E450A1FXZA

OK, thanks. I really need to see a picture of the screen, so I can see the lines for myself. You can send me a picture by clicking the "Add Files" link on your chat window.

Ask Your Own TV Question

If you're seeing offers for additional services (like phone calls), rest assured those are coming from the site and not me. They're automated.

Ask Your Own TV Question

Yes, I did. Looking at it now. It will take a few minutes for me to examine and then pull up some schematics.

Ask Your Own TV Question

OK, thanks for your patience. Turn the TV off, then grab the original Samsung remote. Press MENU 1 8 2 POWER. That should turn the TV on in service mode. Go to Test Patterns and cycle through them. Are the lines visible over the test patterns?

Ask Your Own TV Question
Customer reply replied 3 months ago
MENU 1 8 2 POWER does not place it in setvice mode so I can select tedt pattern

Sometimes I have to try a few times, but if you're using the original remote the procedure will work unless there is an issue with the main board.

Ask Your Own TV Question
Customer reply replied 3 months ago
Have tried 5-7 times, not working.

OK. Just turn it on normally, and then bring up the regular menu. Are the lines ON TOP of the menu? Or are they BEHIND the menu?

Ask Your Own TV Question
Customer reply replied 3 months ago
On top of menu
Customer reply replied 3 months ago
The lines are mot solid but they flicker in a vertical line.

OK, then the logic board is almost certainly fine and it's the main board that is causing your issue. The flicker also points to the main board. You can get a replacement >>HERE<<.

I really hope that answers your question! Let me know if you need anything else. Oh, and please take a second to rate the service I provided (there should be a 5-star scale on your page somewhere). Don't worry, that won't close your question and you can still respond back at any time.

Dan
Dan, Master Tech and Repair Facility Trainer
Category: TV
Satisfied Customers: 7,481
Experience: USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching advanced troubleshooting and repair for the DoD.
Verified
Dan and 87 other TV Specialists are ready to help you
Ask your own question now
Customer reply replied 3 months ago
Dan, Thank you for your assistance. I ordered the board from shop Jimmy and it was backordered. Just received it today. Installed and checked it and the issue is still there. The colored vertical lines are present. As I mentioned earlier, the colored lines appear to flicker up and down the vertical line.
Customer reply replied 3 months ago
Greetings, ordered parts and they were backordered.
Just received the main board. Installed it and turned the unit on. The colored vertical lines were still present. As I said earlier, the colored lines look like the are flickering. I can send another picture or a movie on it.
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dan Your Own Question
Dan
Dan
Dan, Master Tech and Repair Facility Trainer
Category: TV
Satisfied Customers: 7,481
7,481 Satisfied Customers
Experience: USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching advanced troubleshooting and repair for the DoD.

Dan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Plasma TV PN60F5300 with a horizontal line across the center
Plasma TV PN60F5300 with a white horizontal line across the center of the screen … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I have a Samsung plasma tv that has even vertical lines
I have a Samsung plasma tv that has even vertical lines going across the entire screen, how do i repair this?… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Samsung ps64 F5500 with vertical lines on the left side of
Samsung ps64 F5500 with vertical lines on the left side of the screen … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
I have a Samsung Plasma PN51E550 that has three very thin
I have a Samsung Plasma PN51E550 that has three very thin vertical lines running from top to bottom of the screen. They look like one solid line from far away, and they can change colors when the back… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
Cause of a multicolored doted line across center of screen
Cause of a multicolored doted line across center of screen on a Viera model tc-p42s2, 42 inch television… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a Samsung PN51F8500 and have two vertical lines down
Jack I have a Samsung PN51F8500 and have two vertical lines down the left side about 4 inches from the right edge. At first there was one line that has gotten worse and is now red and wider. There is … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
Have a samsung pn64f5300 plasma tv with vertical lines down
have a samsung pn64f5300 plasma tv with vertical lines down left side 4 days out of warrenty… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
Philips plasma TVthe screen had some pix-elation in pink
Philips plasma TV the screen had some pix-elation in pink / green, small area. Then it just went to a line and most of the screen is not viewable. Just a bunch of pixels near the top and some near the… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have a Toshiba plasma 50hp66 tv. I have sound but picture
I have a Toshiba plasma 50hp66 tv. I have sound but picture is black with white vertical bars occasional dancing across the screen. I also have flickering colors appearing. I've changed my main board,… read more
Steve
Steve
Chief Engineer
9 satisfied customers
Working on a Samsung plasma model PN50C550G1FXZA with approx
Working on a Samsung plasma model PN50C550G1FXZA with approx 6 vertical lines on the screen. Also you can only select between PC and RF for your source inputs..T-Con board is good but green LED keeps … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
On a Samsung Model# XXXXX I have sound and picture, but
On a Samsung Model# XXXXX I have sound and picture, but the puture is showing double and tripple images and horizontal movements of the picture keeps going down like the old time tv sets.… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I have an LED Samsung that I just bought. It has developed
I have an LED Samsung that I just bought. It has developed a Line at the bottom of the screen that changes colors depending on what is being displayed. It only goes half way across, not all the way an… read more
Dan
Dan
Master Tech and Repair Facility Trainer
7,481 satisfied customers
Hi, I have a Philips 50 plasma - model# 50PF9630A/37 - purchased
Hi, I have a Philips 50" plasma - model# XXXXX - purchased it in '06 from Best Buy. This evening while watching a movie, it started to disply red horizontal lines running across the top and bottom of … read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
My Panasonic 42 plasma tv is almost 4 years old. We purchased
My Panasonic 42" plasma tv is almost 4 years old. We purchased the 3 yr. warranty but have found that the 1st yr. runs w/ the factory warranty (rip off). Recently we are getting (at times) a vertical … read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
I have an LG plasma about 5 years old, 1/2 the screen has colored
I have an LG plasma about 5 years old, 1/2 the screen has colored verticle lines, sometimes just black. The other half of the screen works fine. Sound works. Is this something to try to repair or spen… read more
Rod
Rod
TV & Communications Sys Repair
Graduate Certificate
2,355 satisfied customers
hi, we just replaced the y board on the samsung hd s5053 plasma
hi, we just replaced the y board on the samsung hd s5053 plasma due to no picture at all. The tv is no longer under warranty and is 3 years old. finally got a picture but Now there are vertical lines … read more
Rick williams
Rick williams
Electronic technician
Vocational, Technical or Trade Scho
7,246 satisfied customers
Hi. I have LG 60 plasma tv model DU 60PY10 The screen displays
Hi. I have LG 60" plasma tv model DU 60PY10 The screen displays a vertical line on buttom half of screen. Most lines are in the middle, some are on both sides. The color of the lines is white,very int… read more
Rick williams
Rick williams
Electronic technician
Vocational, Technical or Trade Scho
7,246 satisfied customers
I have a Samsung 42 plasma HP-S4253 ,powers up ok,audio is
I have a Samsung 42" plasma HP-S4253 ,powers up ok,audio is fine,screen just flashes random colors filling most of screen. I was given TV by friend who says when it went out,he was watching and screen… read more
Conrad
Conrad
Technician
Vocational, Technical or Trade Scho
946 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x