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This answer was rated:

It will not stay on worked fine tester today it keeps

It will not stay...

It will not stay on worked fine tester today it keeps shutting off

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Sylvania

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No keeps shutting off right after I turn it on

Technician's Assistant: How long has this been an issue with your Sylvania? What happened right before this?

Nothing just shut it off before went to bed

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Answered in 5 minutes by:
3/24/2018
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,444
Experience: 10 Years Audio Video Repair & Setup
Verified

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
Are you available to chat online with me right now?

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Please try to get the model number off the back of the tv. If not:
-when did you buy the tv?
-what size is the screen?
-is it LED or LCD or Plasma or?

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Customer reply replied 3 months ago
model #LC32ISS9+B BAUGHT IM 1909

Sorry model number is ***** quite right... Can I assume it is a 32" Sylvainia?

Try again on the purchase date... I know it's not 1909.

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Your phone request is posted to all experts, but I am not available by phone currently. In the mean time you and I can continue our chat.....

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Sorry model number is ***** quite right... Can I assume it is a 32" Sylvainia?Try again on the purchase date... I know it's not 1909.
Ask Your Own TV Question
Customer reply replied 3 months ago
LCD

Can I assume it is a 32" Sylvainia?

When did you buy the tv?

Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,444
Experience: 10 Years Audio Video Repair & Setup
Verified
Mike G. and 87 other TV Specialists are ready to help you
Ask your own question now
Customer reply replied 3 months ago
I will recheck model #
stevenl1469
Category: TV
Satisfied Customers: 208
Verified
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Mike G.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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