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Ihave a Pillips tv 4000 series.43PfL4902. About 1 year.

Customer Question
Hello.Ihave a Pillips tv...

Hello.Ihave a Pillips tv 4000 series.43PfL4902.

Technician's Assistant: How old is your 4000?

About 1 year

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

About a week ago we had a storm and during the nightwhen ,i was sleeping at the time.i was awakend by electrical static and then a bright flash that outside of my bedroom window.I waqs told by a neigbor that a transformer

Technician's Assistant: How long has this been an issue with your 4000? What happened right before this?

The tv is down my basement. i havent Played it much tonill today.My comcast box is on but the tv has no power.I changed the batteries and it still does not come

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I wood like to know if possible what the problem could be or things that i could do

Submitted: 3 months ago.Category: TV
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Answered in 4 minutes by:
3/24/2018
TV Technician: Dan, Master Tech and Repair Facility Trainer replied 3 months ago
Dan
Dan, Master Tech and Repair Facility Trainer
Category: TV
Satisfied Customers: 7,481
Experience: USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching advanced troubleshooting and repair for the DoD.
Verified

Welcome to the site! I'm Dan. Are you seeing any signs of life at all from the TV? Some things to look for... 1. An illuminated standby light on the front. It could be solid or flashing. 2. When you unplug it and plug it back in, do you hear a "click" (or multiple clicks)? 3. If you try to turn it on, can you hear anything happening inside like a fan spinning?

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