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How do I download the Vudu and Amazon apps to my BD-J5700?

Customer Question
How do I download...

How do I download the Vudu and Amazon apps to my BD-J5700?

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Standby

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes tv menu works, I only have this problem

Technician's Assistant: How long has this been an issue with your? What happened right before this?

I have the BD-F5700 that can’t get Amazon, works fine, but this new one was supposed to

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No, just tat the tv is fine. The BD is supposed to get the other apps

Submitted: 3 months ago.Category: TV
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Answered in 27 minutes by:
3/24/2018
TV Technician: Harry, Customer Service replied 3 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,592
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 3 months ago
No, too late. As soon as I entered my credit card info for the $5 deposit there was an error and I got kicked out of the system. I have since been charged the $5, then another $23. You experts might be real, but the website is a scam.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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