TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

We purchased the Rotel RA 1570 about 1.5 yrs ago and keep…

Customer Question
Hello we purchased the...

Hello we purchased the Rotel RA 1570 about 1.5 yrs ago and keep playing with it to get the best sound. And my husband just switched things around for better tv sound, the HDMI cable from the tv goes into our DTV box & then he ran an audio optical from the DTV box to the Rotel (because our Toshiba smart tv didn’t have an audio optical). And now when ever we change channels, pause, rewind or fast forward etc... there is an annoying clicking sound from the Rotel. How can we alleviate this problem.

Technician's Assistant: Are all the cables at the back of your Toshiba TV connected tightly to the right sockets?

Yes

Technician's Assistant: What type of input cables are you using: HDMI, RCA (red, yellow, and white cables), S-Video, or something else?

Before we had an RCA cable red/white from tv to the Rotel and no clicking but not quality sound

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

HDMI from tv to the direct tv box and then digital optical from direct tv to Rotel for the audio

Submitted: 3 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 1 hour by:
3/24/2018
TV Technician: Aric, Technician replied 3 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,533
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

Ask Your Own TV Question
TV Technician: Aric, Technician replied 3 months ago

Please reply back with the model number off of the back of your Toshiba Smart TV.

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have my TVconnected to my Bose surround. When I am
I have my TVconnected to my Bose surround . When I am watching Direct TV it is fine. When I try to watch one of my apps (Netflix-Hulu-Amazon) the sound is still coming from Direct … read more
Aric
Aric
Technician
47,533 satisfied customers
I just recieved a LG 3D Blu-ray SMART 500W HTIB player and I
I just recieved a LG 3D Blu-ray SMART 500W HTIB player and I can't get it to work with my Direct TV box. The TV and Blu-ray player work but it will not work with the Direct TV DVR. I had a Panasonic S… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a 50HP16. I'm trying to attach a Bose sound bar to it
I have a 50HP16. I'm trying to attach a Bose sound bar to it via the Optical Audio output jack. I can see the red light coming out of the end of the optical cable but when I plug the cable into the Bo… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a Rotel processor. Recently bought a new TV and geek
I have a Rotel processor. Recently bought a new TV and geek squad hooked up - they were just here because I wasn't getting sound out of the right speaker (5 speaker surround). Now there is sound but f… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
I have a sony KDL-46XBR2. Also an older idle onkyo sound system
I have a sony KDL-46XBR2. Also an older idle onkyo sound system with a receiver A-SV620 that I thought might be used to connect with the TV for better sound quality. I live where there is no direct ca… read more
Aric
Aric
Technician
47,533 satisfied customers
. I have the 4K OLED LG TV. I have a Bose Lifestyle 235.
Hi. I have the 4K OLED LG TV. I have a Bose Lifestyle 235. My DVD player, Direct TV are plugged into the Bose and I have the Bose plugged into HDMI 1... But when I choose HDMI 1 it just reads what is … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
We have a new sound stand. We successfully set up the sound
We have a new sound stand. We successfully set up the sound stand with our Vizio television and the Direct TV box. We can't configure the Roku to use the sound stand, so we are stuck listening to the … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I recently purchased a Hitachi ***** have a Yamaha
I recently purchased a Hitachi ***** have a Yamaha YAS-101 Sound bar. Before the bought the Hitachi 55" TV, I had the sound bar connected to a Hitachi 42" TV. The sound bar worked great with the 42" H… read more
Aric
Aric
Technician
47,533 satisfied customers
Last week I purchased a Vizio M492i-B2 49" TV and connected
Last week I purchased a Vizio M492i-B2 49" TV and connected it to my Panasonic SC-HT740 sound system that I had previously used w/my 42" Panasonic Plasma TV. I cannot get the sound to sync with the Vi… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have purchased the cinemate 130 and am trying to get audio
I have purchased the cinemate 130 and am trying to get audio from my Android TV Box. I ran a HDMI cable from the TV Box to the AUX in the back of the Console, but there was no sound. Next I tried a To… read more
Aric
Aric
Technician
47,533 satisfied customers
I have a new samsung un46eh5300f smart tv. I have a cable box
I have a new samsung un46eh5300f smart tv. I have a cable box and blu-Ray player connected into my sony receiver/surround sound system and the receiver connected to the tv via hdmi cable. I have the t… read more
Steve G.
Steve G.
Chief Engineer
4,563 satisfied customers
i have a Pioneer plasma PDP- LX 508A tv and the sound and picture
i have a Pioneer plasma PDP- LX 508A tv and the sound and picture drops out or stalls continuosly only on free to air tv and not on Foxtell… read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
288 satisfied customers
I recently bought an LG 50LN5100 UB LED TV that has only an
I recently bought an LG 50LN5100 UB LED TV that has only an optical audio output for connection to my older amplified sound system which has only a 3.5mm headphone type plug for an input. I bought a "… read more
Aric
Aric
Technician
47,533 satisfied customers
I am trying to install a Bose Solo sound system to my 46 inch
I am trying to install a Bose Solo sound system to my 46 inch JVC television Model #LT-46PM51. So far we have installed the optical audio cable supplied by Bose into the optical receptacle on the tv a… read more
Aric
Aric
Technician
47,533 satisfied customers
Is there a Digital to Analog Audio Converter for LG M2762D
Is there a Digital to Analog Audio Converter for LG M2762D TV, I've tried 4 units and now have a --- SANOXY® AGPtek Digital Optical Coax to Analog RCA Audio Converter Adapter and it will not work eith… read more
Aric
Aric
Technician
47,533 satisfied customers
Trying to intergrateate Sony STR-DH500 with Direct TV set-tobox
Trying to intergrateate Sony STR-DH500 with Direct TV set-tobox and Samsung 64" Plasma TV and PSB speakers (L, R,C) and Boston speakers (SR, SL). Video is great. Plays audio through TV speakers but no… read more
Steve G.
Steve G.
Chief Engineer
4,563 satisfied customers
I have an optical output from a Plazma TV into AV1 Optical
I have an optical output from a Plazma TV into AV1 Optical and want audio to be heard through L & R front speakers only (I have no other speakers connected)… read more
Aric
Aric
Technician
47,533 satisfied customers
I have a Sony home theater (DAV-HDX576WF) that I am trying
I have a Sony home theater (DAV-HDX576WF) that I am trying to connect to my new Samsung LED TV. (UN60D6000SF). I also have a Directtv cable box. (not HD yet) Can anyone help?… read more
Aric
Aric
Technician
47,533 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x