TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

How can I adjust brightness on my Sony TV without the

Customer Question
How can I adjust...

How can I adjust brightness on my Sony TV without the original remote?

Technician's Assistant: What Sony model do you have? How old is it?

55 inch smaster

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes. Menu works on my direct tv remote

Technician's Assistant: How long has this been an issue with your Sony? What happened right before this?

6 months. No problems prior

Submitted: 4 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 2 hours by:
3/24/2018
TV Technician: Harry, Customer Service replied 4 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,822
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own TV Question
TV Technician: Harry, Customer Service replied 4 months ago

Unfortunately, you will need the original remote.

Ask Your Own TV Question
Customer reply replied 4 months ago
What a scam.
TV Technician: Harry, Customer Service replied 4 months ago

I am sorry that you feel my accurate answer is a scam

Ask Your Own TV Question
Customer reply replied 4 months ago
you knew that answer and then asked for $26 to tell me that?
TV Technician: Harry, Customer Service replied 4 months ago

I am not sure what you are asking -- I have no way of knowing your issue before you ask the question. Also, I am a technician and not a customer service representative.

Ask Your Own TV Question
Customer reply replied 4 months ago
Is there nothing on the TV to manually adjust the brightness
Customer reply replied 4 months ago
Answer me
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have lg 47LM-7600 UA. About 1 -1/2 hours of watching, I
About 1 -1/2 hours of watching, I have darkening of picture. it seems almost all of the picture is taken at night. 5 -6 yrs??? … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
Not my computer tv. 55 inch Sony smart. Can not see any
can not see any thing. just different colors across the screen. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
How do I adjust tv brightness without a remote control.
How do I adjust tv brightness without a remote control … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
My 75-inch Sony Bravia Android TV can see my WIFI networks
My 75-inch Sony Bravia Android TV can see my WIFI networks (there are several of them) but won't connect to any of them. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I purchase this visio tv 6 months ago and now it wont turn
I purchase this visio tv 6 months ago and now it wont turn on … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
My 55 inch vizio tv keeps going black on me. After I keep it
My 55 inch vizio tv keeps going black on me. After I keep it off for a while, sometimes it will come back on and play for hours. Sound and everything else is ok. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Samsung 7150 TV (55 inch) will show the "Samsung Smart TV"
Samsung 7150 TV (55 inch) will show the "Samsung Smart TV" initially , then it goes dark and won't respond to any remote commands. It has to be unplugged to repeat this. … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
Seems the top half of the screen is dark when powering up or
hi again, seems the top half of the screen is dark when powering up or changing the station. it only last for a few seconds and then everything is fine. but the background is getting darker and darker. i'm not sure it if was a dream, but when i bought the set i thought there was a way that you could connect to my computer, connected to the tv manually or wf, and adjust my tv. could have been a dream. was it? thank you for your time. merry christmas. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Have a 60-inch Samsung that is 6 months old. Has audio but
Hi, Have a 60-inch Samsung that is 6 months old. Has audio but no video. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I cannot find a control button TV screen brightness. I find
I cannot find a control button for my TV screen brightness. I find only buttons labelled CH, Vol, menu and source. Where should I look?… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I just recently upgraded from a 55" Samsung Smart TV (which
I just recently upgraded from a 55" Samsung Smart TV (which I loved) to a 70" Sony W85B model. I loved the picture out of the box for the Samsung but I absolutely hate it on the Sony. The Sony does ha… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
How do we get to the on-screen controls of our Sony TV when
How do we get to the on-screen controls of our Sony TV when it is set up with a Fios cable box? Thank you! The Sony controls do not work with the Fios cable box set up. The problem is that the picture… read more
Rod
Rod
TV & Communications Sys Repair
Graduate Certificate
2,355 satisfied customers
I have an old model Panasonic Tv, with the humpback Had Direct
I have an old model Panasonic Tv, with the humpback Had Direct Cable put in a few years ago I am using a Remote Control to turn it on, and to change channels The picture is very dark, there is not muc… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I have a 55 in Ultravision digital HD Hitatchi DLP TV that
I have a 55 in Ultravision digital HD Hitatchi DLP TV that has a shadow on the figures, it appears redish. How do I adjust the set to reduce/eliminate the shadow?… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
Why is the picture on my 55 inch Sony Wega LCD television so
Why is the picture on my 55 inch Sony Wega LCD television so dark...??I have tried adjusting the brightness,coor,sharpness...etc.. I also turned the tv off with the sony remote, and turned the Tv back… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
DLP LG RT-44SZ21RB lamp has been replaced. brightness is turned
DLP LG RT-44SZ21RB lamp has been replaced. brightness is turned to max but picture is very dull and dark.… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I have a samsung computer monitor/tv but the tv is so dark
I have a samsung computer monitor/tv but the tv is so dark I can't watch the shows. I don't know how to adjust the brightness. Can you get someone to help me?… read more
Dan - Master Tech
Dan - Master Tech
Small Business owner
Technical School
279 satisfied customers
Hi, we have an RCA TV model(NNN) NNN-NNNN, We are unable to see
Hi, we have an RCA TV model(NNN) NNN-NNNN, We are unable to see much of picture. Can't increase brightness, contrast or any other video settings in the menu. Can't reset password XXXXX??… read more
Edward
Edward
Retired /Self employed
High School or GED
5,933 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x