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Trying to connect digital TV converter box. Went to channel…

Customer Question
Trying to connect digital...

Trying to connect digital TV converter box . Went to channel 4 and also tried channel 3 still no signal. Orion tv have 4 connectors on the back. Have picture and sound, but on channel 3 and not 4. Spectrum is my cable company now.

Technician's Assistant: What ORION model do you have? How old is it?

Very old TVCR1321A

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes, have signal on cable and cable system on STD

Technician's Assistant: How long has this been an issue with your ORION? What happened right before this?

Where should modulation be

Technician's Assistant: The TV Technician will be able to walk you through that. Anything else you want the TV Expert to know before I connect you?

I think I placed the 3 connectors correctly, but there's 4on the tv

Submitted: 3 months ago.Category: TV
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Answered in 2 hours by:
3/24/2018
TV Technician: Harry, Customer Service replied 3 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,588
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 3 months ago
Tried to sign up for an answer, however, I do not want to be a monthly member. All I wanted was help for one tv. Very frustrated with your program.
TV Technician: Harry, Customer Service replied 3 months ago

Call customer service at 1-***-***-****

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Customer reply replied 3 months ago
I think Spectrum scrambled their signal.
TV Technician: Harry, Customer Service replied 3 months ago

OK

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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