TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

My tv Just stopped like it was unpluged what happened

Customer Question
My tv Just stopped...

My tv Just stopped like it was unpluged what happened checked everything tried both remotes and nothing dead!!!!

Technician's Assistant: Is your TV connected to a surge protector or power strip?

Yes

Technician's Assistant: Have you tried to power reset your TV (unplugging the power for 1-2 minutes, then plugging it back in)?

I’ll try it again

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No i guess not nothings happened everything else in house is fine

Submitted: 3 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 5 minutes by:
3/24/2018
TV Technician: Dan, Master Tech and Repair Facility Trainer replied 3 months ago
Dan
Dan, Master Tech and Repair Facility Trainer
Category: TV
Satisfied Customers: 7,481
Experience: USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching advanced troubleshooting and repair for the DoD.
Verified

Welcome to the site! I'm Dan. What's the model number from the back of the TV? How old is it?

Ask Your Own TV Question
Customer reply replied 3 months ago
Sorry figured it out how do I get my money back
Customer reply replied 3 months ago
Hello!!
TV Technician: Dan, Master Tech and Repair Facility Trainer replied 3 months ago

Happy to hear you're up and running! You can get a refund >>here<<.

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have a Samsung plasma tv display and I lost my remote and
I have a Samsung plasma tv display and I lost my remote and I tried downloading different apps but still don't turn on … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
373 satisfied customers
I am so sorry!! I was on a chat and accidentally hit a wrong
I am so sorry!! I was on a chat and accidentally hit a wrong key and lost everything. I have no TV - just keeps saying "Something's not quite right." I have checked the cable connections, but nothing … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
We can get any sound. It's a Samsung only 2 years old. I'll
It's a Samsung only 2 years old. I'll have to look for model # … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
It won't turn on. It was fine all morning then it went to
It was fine all morning then it went to sleep and would not wake up … read more
Louie
Louie
Technician
3,022 satisfied customers
My tv would not shut off so I unplugged it. Now it will not
My tv would not shut off so I unplugged it. Now it will not turn on. … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
I moved to a new house that included 2 Samsung Plasma TV
I moved to a new house that included 2 Samsung Plasma TV Series 5+. An electrician came to do some work and turned off the power. Now the TVs wont turn on. Have tried the controller switch butnothing … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
My 3 yr old 50" smart tv just stopped working. no picture,
my 3 yr old 50" smart tv just stopped working. no picture, only a slight change in the color of the screen when turning on. Then it will go back to black in 10 seconds or less … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
Is there something like a closed captioning chip inside a TV
Is there something like a closed captioning chip inside a TV that can die? Why would captions stop working?… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I have a 47" Vizio TV that the remote will not work on it
I have a 47" Vizio TV that the remote will not work on it anymore (also my direct tv remote will not work either) the TV works fine otherwise… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
My vizio tv will not come on than the time it takes
My vizio tv will not come on for more than the time it takes for the icon to come up on the screen and fade. I had to unplug a bunch wires this morning when Comcast was troubleshooting my phone.… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
Jvc tv no hdmi input dm65usr Dog sat on remote and now no
jvc tv no hdmi input dm65usr Dog sat on remote and now no hdmi inputs work. All say no signal even after factory reset.… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
my samsung tv less than 5 years old has started to quit on
my samsung tv less than 5 years old has started to quit on me. it stops running - screen turns green - the says there is no signal then after some time asks you to hit menu - then FIOS comes on to res… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
1056BO3 remote won't work with Cisco 8642HDC at a distance
1056BO3 remote won't work with Cisco 8642HDC at a distance beyond about 6 to 8 ft. Turned TV off to check for IR interference and remote still will not control set top box… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a 50 inch Philips plasma, model 50pf9631d/37. Yesterday
I have a 50 inch Philips plasma, model 50pf9631d/37. Yesterday I was watching TV just fine, and I turned it off, then tried to turn it back on about 30 min later. Nothing happened. I tried unplugging … read more
Dan
Dan
Master Tech and Repair Facility Trainer
7,481 satisfied customers
I pressed the power button on the side of the tv to shut it
I pressed the power button on the side of the tv to shut it off and tv has no power now. Tried to hook up DTA from Comcast and everything was correct. When I tried to turn on the tv, nothing.… read more
Steve
Steve
Chief Engineer
9 satisfied customers
i have a sharp lc47sb57ut 47 lcd tv. last weekend, there
i have a sharp lc47sb57ut 47" lcd tv. last weekend, there was a big storm with lots of lightning. my whole house has been updated with new electric lines. the next morning, the tv was dead. (nothing h… read more
Rick williams
Rick williams
Electronic technician
Vocational, Technical or Trade Scho
7,246 satisfied customers
I own a Sony Bravia, KDL-3283000, serial #4186005 which I have
I own a Sony Bravia, KDL-3283000, serial #4186005 which I have owned for 2+ years. Problem is my Remote no longer functions with the TV (and I tried replacing the batteries). Won't turn it on, won't c… read more
Bernard S.
Bernard S.
Bachelor's Degree
656 satisfied customers
I have a RCA Tru Flat 27 TV and it will not turn on with the
I have a RCA Tru Flat 27" TV and it will not turn on with the remote or by pressing the power button on the tv. The red light on the tv is on which indicates that there is power but it just won't turn… read more
PramitP
PramitP
Self-Employed
Diploma
9 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x