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No problem with the TV last night however this a.m. turned…

Customer Question
Hi no problem...

Hi no problem with the TV last night however this a.m. turned it on and within 4-5 minutes lost both audio and visual The model # is L32B1120....your thoughts please

Technician's Assistant: Are all the cables at the back of your TV connected tightly to the right sockets?

Yes

Technician's Assistant: What type of input cables are you using: HDMI, RCA (red, yellow, and white cables), S-Video, or something else?

All white ...3 strands together one with a narrow red band, the second with a yellow and the last balck

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Contacted my cable server as well and they could not help

Submitted: 4 months ago.Category: TV
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Answered in 17 hours by:
3/24/2018
TV Technician: Dan, Master Tech and Repair Facility Trainer replied 4 months ago
Dan
Dan, Master Tech and Repair Facility Trainer
Category: TV
Satisfied Customers: 7,481
Experience: USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching advanced troubleshooting and repair for the DoD.
Verified

Welcome to the site! I'm Dan. Did the audio and video go out at the same time, or separately? Does the TV turn on and off normally?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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