TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I need to download the app for spectrum on my TV so I can…

Customer Question
I need to download...

I need to download the app for spectrum on my TV so I can stream. Can you please help me do this , I have no idea how to download anything and Spectrum cable gave me your number to do this and connect my WiFi also.

Technician's Assistant: Are you able to connect using an ethernet cable?

My WiFi is connected but she said you needed to connect it to Roku for me

Technician's Assistant: Which lights are colored and/or blinking on your router?

1st 2 green lites from left , blue one in middele and then 2 green on left. She confirmed I have my Wi Fi connected but you needed to download Spectrum app for me on TV along with my WiFi.

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

Sorry , this is all new to me and Im a little dumb with computers so I will contact you again if needed. What passwords do you need from me to do all this???

Submitted: 4 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 53 minutes by:
3/23/2018
TV Technician: Harry, Customer Service replied 4 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,817
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own TV Question
Customer reply replied 4 months ago
how do I get my tv to show Ruko and get into the app once you install. Is there an additional fee to use ROKU, other than cable company for streaming???
TV Technician: Harry, Customer Service replied 4 months ago

Did you plug in the ROKU into your TV?

Ask Your Own TV Question
Customer reply replied 4 months ago
That is fine, I just need to know how to work this and get Spectru app uploaded.
Customer reply replied 4 months ago
Roku is plugged in and asking me to give them information. Did you download the app to my cable company as requested?
TV Technician: Harry, Customer Service replied 4 months ago

I cannot download an app to your TV -- You need to do it within the ROKU.

Did you setup the ROKU?

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
We stream Spectrum tv. It's on 2 other Vizio. Tvs in my
We stream Spectrum tv. It's on 2 other Vizio. Tvs in my house but not on my new SmartTV … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have an E470i_AO/ I am trying to connect via wireless. My
I have an E470i_AO/ I am trying to connect via wireless. My modem recognizes the tV and the TV recognizes the modem. But when I disconnect the HDMI cable there is no signal. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
How do I connect my vizio smart tv to my wifi without a
how do I connect my vizio smart tv to my wifi without a remote? some buttons on my remote wont work … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I bought a 60 inch smart tv in 2015, I am now trying to
I bought a 60 inch smart tv in 2015, I am now trying to install the spectrum app and can not find how to do that … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
My mother has spectrum cable in the house and she would like
My mother has spectrum cable in the house and she would like to find a solution where she can carry device on her person and watch all the shows she wants to watch. What options are available to her. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I would like to add an app to my vizion but can't seem to
I would like to add an app to my vizion but can't seem to figure out how to do so. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have model # un40j5200afxza ver. #da04 built sept. 2016
I have model # un40j5200afxza ver. #da04 built sept. 2016 s/n 04mm3ceh9a0833n and I tried to down load the Spectrum tv app. but I was not able to … read more
Nathan
Nathan
Bachelors of Science
1,487 satisfied customers
I am trying to connect my wifi to my tv. Vizio model E260M i
Vizio model E260M i have talked to er) and Spectrum (TV,computor, phone provider). Spectrum and I cannot find how to install wi-fi on TV using the info on the TV. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
How do i set up a wi-fi connection on my RCA tv model no.
How do i set up a wi-fi connection on my RCA tv model no. 27V550T … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
My sister cannot get her amazon video to steam on her sharp
my sister cannot get her amazon video to steam on her sharp roku tv she has done all the updates removed and added it back and still nothing … read more
Ronald Brock
Ronald Brock
Field Technician
Architectural Drafting
58 satisfied customers
Wifi on my jvc tv won't work, SP50M-C, Purchased 1/3/14,
Works fine with direct RJ45 connection. With wi-fi. it just "chokes" after streaming about 5 minutes. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
My mom has a TC L32B6 Panasonic Viera, which isn't a great
My mom has a TC L32B6 Panasonic Viera, which isn't a great TV but of course now she wants Netflix on the TV, Is this compatible with Internet and wi-fi to get Netflix on the tv. She doesn't want to bu… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I own a samsung hp-T4254 tv and want to buy a remote wifi that
I own a samsung hp-T4254 tv and want to buy a remote wifi that can make the tv a smart tv and run netflix and other streaming. What is compatable.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a Vizio TV - model VA 19L HDTV10T with serial
I have a Vizio TV - model VA 19L HDTV10T with serial #LTZADUAK4908520 Can his be set up for WiFi and/or an app like ROKU or other app for streaming from my computer?… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have AT&T Uverse as a wi-fi connection. I have an older
I have AT&T Uverse as a wi-fi connection. I have an older Vizio tv. I don't think it is a smart tv. I need help trying to connect to Netflix.… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I need to obtain a wi-fi USB PANASONIC 106cm TV mod
I need to obtain a wi-fi USB FOR MY PANASONIC 106cm TV mod TH-L37U20A ser: MA0261207. Can you tell me where I can obtain one from? I'm in Perth.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have not been able to get my new 39" Visio hdmi TV to see
I have not been able to get my new 39" Visio hdmi TV to see my wi-fi. I have the required address for the wi-fi but can not find any place to enter them. Please help so I can watch things like Netflix… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a 50" LED Panasonic which I purchased about six months
I have a 50" LED Panasonic which I purchased about six months ago. I can't stream Netflix without lots of freeze ups but my computer that I'm connected with is streaming steady. What could be wrong?… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x