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I have a panasonic viera 3D full HD TV and want to download…

Customer Question
Hello, I have a...

Hello, I have a panasonic viera 3D full HD TV and want to download the Netflix app. Can you help. Kris

Technician's Assistant: How old is your Viera?

About 5-6 years

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Im looking in the menu now, I don't know what you mean by sources/imput. I have a media player attached

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I'm not sure Thank you

Submitted: 3 months ago.Category: TV
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Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 3 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 58 minutes by:
3/23/2018
TV Technician: Nathan, Installer replied 3 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 30,783
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

Can you tell me the model number of the tv, please?

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Customer reply replied 3 months ago
Hello Nathan,
I thought you were calling me by phone. I am trying to put the netflix app on my TV viera how do I do that please???
Kris
TV Technician: Nathan, Installer replied 3 months ago

The service fees you've paid thus far (5 deposit + balance/total you agreed to on the payment page) cover this chat format only. I'd be happy to call if you'd like, but the site does charge an additional fee for that service.

I'll send an offer for that which you may accept if you'd like, or we can continue here if you prefer. To talk here via the chat please send the specific details requested above.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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