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Can't get channel 19 & 43 since last week. About 5 years all…

Customer Question
Can't get channel 19...

Can't get channel 19 & 43 since last week

Technician's Assistant: What's the brand and model number of your TV? How old is it?

About 5 years all my other channels work fine and 19 & 43 show not signal after all this time

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No

Technician's Assistant: How long has this been an issue? What happened right before this?

Going on 2 weeks...... before that is was a temporary things....I would reload the channels from the menu and they always came back

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

NO it id just frustating

Submitted: 3 months ago.Category: TV
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Answered in 13 minutes by:
3/23/2018
TV Technician: Dan, Broadcast Engineer replied 3 months ago
Dan
Dan, Broadcast Engineer
Category: TV
Satisfied Customers: 2,524
Experience: I am a member of The Society of Broadcast Engineers for a local CBS station
Verified

Hello and welcome to JustAnswer, I look forward to assisting you today. Are you referring to over the air channels?

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TV Technician: Dan, Broadcast Engineer replied 3 months ago

Try doing a rescan and see if your channels return.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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