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I have an insignia NS-55DR710NA17 that does not have a

Customer Question
I have an insignia...

I have an insignia NS-55DR710NA17 that does not have a picture or sound. I do not see any damage to the boards. The blue power light blinks, but the power does not come on. How can I get parts to repair the TV?

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your NS-55DR710NA17?

No

Technician's Assistant: Was there a power outage recently?

There was bad weather, but I was not home.

Submitted: 1 month ago.Category: TV
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Answered in 2 hours by:
3/23/2018
TV Technician: Sam Dennis Bradley, Technician replied 1 month ago
Sam Dennis Bradley
Sam Dennis Bradley, Technician
Category: TV
Satisfied Customers: 157
Experience: Have been repairing tv's since 1981 and always learning and researching the newest technology. Currently operating a TV repair shop online as well as offline.
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Does it have a standby light?
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Customer reply replied 1 month ago
It has a blue power light that is blinking. The screen is black.
TV Technician: Sam Dennis Bradley, Technician replied 1 month ago
Ok is this a led tv or lcd?
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Customer reply replied 1 month ago
I guess it is a led
TV Technician: Sam Dennis Bradley, Technician replied 30 days ago
Ok you need a power board if you can send me your model number again and I’ll see if I can find the board and send you the link
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Customer reply replied 30 days ago
NS-55DR710NA17
TV Technician: Sam Dennis Bradley, Technician replied 30 days ago
This is the link to the board they are easy to install if you need guidance YouTube helps a lot just copy and paste this link into your browser and it will take you to the part you need this should repair your tvhttps://rover.ebay.com/rover/0/0/0?mpre=https%3A%2F%2Fwww.ebay.com%2Fulk%2Fitm%2F232445341461
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Customer reply replied 30 days ago
Thanks! I ordered the board.
TV Technician: Sam Dennis Bradley, Technician replied 30 days ago
Your welcome if you can send me a rating on the help that would help out thanks in advance
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Customer reply replied 14 days ago
Sam, I changed this board and there is no change. I tried the flashlight test and I can see the images on the screen. Any other suggestions?
TV Technician: Sam Dennis Bradley, Technician replied 14 days ago
You back lights have shorted if you see a pic and no backlights when the old power board started to fail it shorted your tv led backlights
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Customer reply replied 14 days ago
I will need to change the backlights...right? Is the inverter board part of the power board. I do not see a separate board?
TV Technician: Sam Dennis Bradley, Technician replied 14 days ago
the the board had it built in but be careful changing backlights you could damage your screen
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Customer reply replied 14 days ago
Will do. Thank you so much!
Customer reply replied 14 days ago
Any suggestions on where I can purchase the backlights?
TV Technician: Sam Dennis Bradley, Technician replied 14 days ago
you can also find those on eBay type in your model number and backlights on eBay and the should come up
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Customer reply replied 14 days ago
Thanks.
TV Technician: Sam Dennis Bradley, Technician replied 14 days ago
Your welcome
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Sam Dennis Bradley
Sam Dennis Bradley
Sam Dennis Bradley, Technician
Category: TV
Satisfied Customers: 157
157 Satisfied Customers
Experience: Have been repairing tv's since 1981 and always learning and researching the newest technology. Currently operating a TV repair shop online as well as offline.

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