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We didn't finish setting up go. LG TV. I'm not sure. I used…

Customer Question
We didn't finish setting...

We didn't finish setting up go

Technician's Assistant: Who makes your media player? How old is it?

LG TV

Technician's Assistant: What LG model do you have? How old is it?

I'm not sure. I used a wrong key and it sent back to the code screen but the TV was already streaming CAN CALL ME at(###) ###-####

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

I was just trying to set it up

Technician's Assistant: How long has this been an issue with your LG? What happened right before this?

I JUST GOT IN THE MAIL

Submitted: 3 months ago.Category: TV
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Answered in 4 hours by:
3/22/2018
TV Technician: Pete, Electronic Engineer replied 3 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,327
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own TV Question
TV Technician: Pete, Electronic Engineer replied 3 months ago
  1. Open HBO GO on your TV.
  2. Choose Sign In or Activate Your Device to get your activation code. Stay on this page until you enter the code on your computer (as per the steps below).
  3. On your computer, go to HBOGO.com/activate.
  4. Choose Samsung Smart TV and then Continue.
  5. Choose your TV provider and then enter the username and password ***** your TV provider account.
  6. On the Activate a Device screen, enter the code from your TV (from step 4).
  7. You should see a "Success" message on both your TV and computer. Sometimes it can take a few minutes for the activation to complete.

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Please take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)

If my service is lacking and not worth 5 stars yet, please let me know before submitting your rating and I will do my best to assist you further.

Pete.

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Category: TV
Satisfied Customers: 20,327
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Experience: Over 16 years of experience installing and repairing electronics.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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