Facing TV Problems? Ask a TV Technician.
Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.
Please unplug power to the tv,
take the batteries out of the remote,
put in a new fresh set of batteries,
plug tv in, power back on,
then press and hold the home (house) button on the remote for 15 seconds, and let me know what happens please.