TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

My remote stopped working how or where do i get another one.

My remote stopped working...

My remote stopped working how or where do i get another one

Technician's Assistant: What's the brand and model number of your TV? How old is it?

My remote stopped working how or where do i get another one

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes nothing works

Technician's Assistant: How long has this been an issue? What happened right before this?

Just stopped working

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

That's all

Show More
Show Less
Ask Your Own TV Question
Answered in 5 minutes by:
3/22/2018
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,524
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

Ask Your Own TV Question

What's the full model number off of the back of the TV that you need a remote for?

Ask Your Own TV Question
Customer reply replied 4 months ago
xrt122***********19-10-2016

XRT122 is the part number for a Vizio remote- is that the remote you're looking for?

Ask Your Own TV Question

XRT122 is the part number for a Vizio remote- is that the remote you're looking for?

Ask Your Own TV Question
Customer reply replied 4 months ago
thats the remote i need fixed

You need it fixed? Nobody repairs remotes, and it's not cost effective to do so anyhow. These are cheap enough to replace them. Just to make sure a remote is all that's needed- does the TV respond correctly to the buttons on the set itself?

Ask Your Own TV Question

In other words, your TV has buttons on the set itself. Are you able to get the TV to power on using its own power button?

Ask Your Own TV Question
Customer reply replied 4 months ago
it works manually remote not working

Okay got it. Thanks. Pulling up that remote now. Please standby.

Ask Your Own TV Question

The remote for your set can be purchased through Amazon at the link below for under $10:

https://www.amazon.com/Vizio-XRT122-TV-Remote-Models/dp/B00VEVDPXS

Ask Your Own TV Question

Let me know if you need further assistance. Also, before you go, could you please click a POSITIVE RATING (by scrolling all of the way to the top of the page, and clicking 3-5 stars), so that I am credited for working with you today?

Ask Your Own TV Question

Did you need further assistance with this?

Ask Your Own TV Question
Customer reply replied 4 months ago
no thats it thank you very much

You're very welcome. The site shows that since the question is open that you are still looking for help. Or, if you received the information you were looking for-could you please kindly rate my service POSITIVELY (by clicking a 3-5 star rating by scrolling to the top of the page)? Thanks in advance.

Ask Your Own TV Question

Let me know if you're unable to find the rating stars on the page.

Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,524
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified
Aric and 87 other TV Specialists are ready to help you
Ask your own question now
stevenl1469
Category: TV
Satisfied Customers: 210
Verified
Phone call session started
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Aric Your Own Question
Aric
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,524
47,524 Satisfied Customers
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company

Aric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Our Samsung 72” Curve remote jiat. Our Samsung 72” curve
our Samsung 72” curve remote just stopped working. Won't even power on … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
I am looking for a converter for a Sansui TV Model number
Hi I am looking for a converter for a Sansui TV Model number HDLCDVD26SA ? Can you help? … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
My remote control stopped working. I have changed the
My remote control stopped working. I have changed the batteries and double checked that they are inserted properly. Is there some trick to reprogram it ? I would be willing to order another one if I c… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I just purchased a LG Smart TV from Best Buy, but it did not
Hello, I just purchased a LG Smart TV from Best Buy, but it did not come with the original remote. I was able to program a universal remote, but I cannot get through setup, is there a way to set up th… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
Having issues with the sound when u press the volume on the
having issues with the sound when u press the volume on the remote it races to 91 and u can not stop it where u would like it. is the a remote problem or tv? … read more
Aric
Aric
Technician
Run A/V and repair business for over
47,524 satisfied customers
I accidentally clicked on the channel up button on my
I accidentally clicked on the channel up button on my universal remote for my Daewoo TV. Now, the remote doesn't work or the TV. How do I fix this? … read more
Martin
Martin
Electrical engineer
Bachelor's Degree
486 satisfied customers
Remote will not work new batteries, but my universal remote
remote will not work new batteries, but my universal remote for direct tv will not work it either … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
Cannot access M470NV smart TV capabilities....... it worked
cannot access M470NV smart TV capabilities....... it worked 2 days ago... was watching netfix, now i hit the access button on the remote and nothing happens, i changed the batteries with a new fresh s… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
two days ago my remote stopped working on the tv. the volume
two days ago my remote stopped working on the tv. the volume and mute buttons are all that are affected,all others still work. is there a solution that doesnt require a large repair bill… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
My Samsung 46 inch TV is about 4 years old and recently the
My Samsung 46 inch TV is about 4 years old and recently the TV stopped respomding to the remote control. I reset the TV, updated the firmware and it started working intermittently for a few weeks and … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I have a sylvania portable dtv connected to a cable box but
I have a Sylvania portable DTV connected to a cable box but will not work , what do I do? Ran the auto scan and it is'nt finding any channels. How long does it take for me to get an answer? I paid my … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
Toshiba TV 2005 model 32A35. Remote #CT-852. 1st one stopped
Toshiba TV 2005 model 32A35. Remote #CT-852. 1st one stopped working a couple years or so. Bought another one (identical) online. It has worked fine until last week. We ordered another one online. It … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
i have a new 40 inch lcd, worked lovely for 3 months and out
i have a new 40 inch lcd, worked lovely for 3 months and out of the blue became unresponsive. iv changed the fuse in the plug and the batteries in the remote and still have nothing. is this a common f… read more
Bluextc89
Bluextc89
Owner
Vocational, Technical or Trade Scho
243 satisfied customers
I have an older sylvania tv and my remotes dont operate it
I have an older sylvania tv and my remotes don't operate it anymore, but will work when you use the buttons on the tv it self. the cable remote will let you change channels but nothing else. what coul… read more
Bluextc89
Bluextc89
Owner
Vocational, Technical or Trade Scho
243 satisfied customers
Our remote for our Phillips model #42PFL7403D/F7 has stopped
Our remote for our Phillips model #42PFL7403D/F7 has stopped working. We have changed the batteries but still nothing. It was set up for us to use with our DirectTV remote and enabled us to be able to… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
Our house got hit by lightning. Now my new E552VL does nothing
Our house got hit by lightning. Now my new E552VL does nothing but click when it is plugged in. I took the back off and the clicking was coiming from the power supply board. I bought one from Shopjimm… read more
Aric
Aric
Technician
Run A/V and repair business for over
47,524 satisfied customers
I have a Dynex Tv midel dx-l32-10a, the remote control stop
I have a Dynex Tv midel dx-l32-10a, the remote control stop working so of course the first thing I did was replace the battiers, nothing, got another remote still nothing, is there something inside th… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
We just purchased a26 inch flat screen. I attempted to watch
We just purchased a26 inch flat screen. I attempted to watch a camcorder disk on the TV but couldn't figure out why nothing changed on the screen when I pushed "input" on the remote. What did I do wro… read more
Rod
Rod
TV & Communications Sys Repair
Graduate Certificate
2,355 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x