TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

It’s my TV remote. I year old model, 40SL412U. Tv is working…

It’s my TV remote ...

It’s my TV remote

Technician's Assistant: What's the brand and model number of your TV? How old is it?

I year old model, 40SL412U

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Tv is working and the remote works on a couple buttons but cannot ahange channels

Show More
Show Less
Ask Your Own TV Question
Answered in 1 minute by:
3/21/2018
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,486
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Welcome to JustAnswer, an independent, pay per question support website
Sorry to hear that you're having trouble with this and I'll do my best to help

Ask Your Own TV Question

- What remote isn't working, is it Toshiba TV remote or cable remote?

Ask Your Own TV Question
Customer reply replied 4 months ago
I am using a toshiba tv and I just bought a new remote for it. It.works with a couple old buttons but cannot change channels

OK, is there an antenna hooked up to the TV or a cable service plugged directly into the TV?

I mean how do you get channels on the TV?

Ask Your Own TV Question
Customer reply replied 4 months ago
Call me on the phone
Customer reply replied 4 months ago
Well, can he call me when he is free
. I will wait. It is just easier
Customer reply replied 4 months ago
Your not answering,me
Customer reply replied 4 months ago
Are you there?.

Sorry for delayed reply, I was away from the computer

Ask Your Own TV Question

Currently, I'm not available for a phone call but your phone request is visible to other techs so maybe someone will call

Ask Your Own TV Question
Customer reply replied 4 months ago
Ok waiting for someone to call

We can still continue troubleshooting here in text chat

- Is there an antenna hooked up to the TV or a cable service plugged directly into the TV?

I mean how do you get channels on the TV?

Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,486
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified
Shahid and 87 other TV Specialists are ready to help you
Ask your own question now
Customer reply replied 4 months ago
Please call me
Customer reply replied 4 months ago
I do not have antenna
I use cable
Customer reply replied 4 months ago
I have been charged $26 and I have no response
Phone call session started

Making call now

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shahid Your Own Question
Shahid
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,486
13,486 Satisfied Customers
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech

Shahid is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have a 10 year old 32inch tv and my wife pressed some
I have a 10 year old 32inch tv and my wife pressed some buttons and we cannot get it to work. all we get is channel not available … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I am trying to scan my tv for channels and cannot find the
I am trying to scan my tv for channels and cannot find the menu. How do i FIND IT … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
Use one remote for everything. Power outage. TV on but no
Use one remote for everything. Power outage. TV on but no channels. Trying to get on, used second remote (Insignia) pushing different buttons. When power returned, cannot get on with regular remote an… read more
Shahid
Shahid
Technician
High School or GED
13,486 satisfied customers
My remote does not work. Fix> New one available? * years old
My remote does not work. Fix> New one available? … read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
MY son-in -law gave me an old Insignia TV, NS-LCD19....
Hi Pearl - MY son-in -law gave me an old Insignia TV , NS-LCD19.... turns on great; Picture is great. I can control on-off and power on the set and on the remote....as well as other features.....BUT t… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I have an RCA from years ago - Serial No. 161E6P83 and
I have an RCA from years ago - Serial No. 161E6P83 and service no. 14F514T. We changed to Direct and cannot find the remote for it. Day before yesterday I had the remote and some way it came up color … read more
Ronald Brock
Ronald Brock
Field Technician
Architectural Drafting
58 satisfied customers
We can not turn the speakers off, 40sl412u, The menu on the
The menu on the remote does not have under audio speaker on off. Only has audio settings and audio … read more
Martin
Martin
Electrical engineer
Bachelor's Degree
486 satisfied customers
I have a Toshiba model #40SL412U and I have just hooked it
I have a Toshiba model #40SL412U and I have just hooked it up to a small flat cable box and I can get channel 3 with sound and picture but my time warner remote will not change any channels and when I… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a twelve year old tv. The remote will not turn the tv
I have a twelve year old tv. The remote will not turn the tv on. If I touch the screen the tv goes on, and the remote works in changing channels but not to put it off. I can put it off by touching the… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
My Samsung TV is getting dark on half the picture. Then it
My Samsung TV is getting dark on half the picture. Then it clears up. Happens more frequently now. Wht can I do??… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I dropped my Samsung LCD TV recently. The model # is
Hi I dropped my Samsung LCD TV recently. The model # is LA32C530F1M. It was working fine pre-dropping but after dropping it the TV would not respond to the Remote (I did try changing batteries etc). A… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
The TV screen is black and can only here the sound. Started this
The TV screen is black and can only here the sound. Started this a few days ago and now cannot get a picture on any channel or through the dish.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
my 90 year old mother has a 32 inch philips flatscreen that
my 90 year old mother has a 32 inch philips flatscreen that is about 4 years old and it has started losing the channel picture when you change channels. you can turn it off with the remote then power … read more
Rick williams
Rick williams
Electronic technician
Vocational, Technical or Trade Scho
7,246 satisfied customers
Im trying to connect a Toshiba 20 TV to an Insignia DVD player,
I'm trying to connect a Toshiba 20" TV to an Insignia DVD player, and cannot get the DVD picture to come up. I've punched the DVD input on the Toshiba remote--didn't work, also tried the DVD input but… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
I have an 2002 RCA VCR/TV Combo Model T25208. The remote is
I have an 2002 RCA VCR/TV Combo Model T25208. The remote is lost and the universal remote cannot be used. Is there a way to get back the channels that were once removed with just the buttons on the TV… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
I have a 42 Phillips plasma TV about three years old. If
I have a 42' Phillips plasma TV about three years old. If I use the remote to change channels, it works, but when I get to the channel I want, shortly afterwards it will start changing all on its own-… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
I cannot get my tv inputs to respond to the remote or on the
I cannot get my tv inputs to respond to the remote or on the tv. I cannot get the tv to respond to off/on of the remote either, but i can turn it off from the console. I have already changed the batte… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I have an old 14 inch t.v. -- probably 15 years old. T.V.
I have an old 14 inch t.v. -- probably 15 years old. T.V. works fine. Using a universal remote. Up/Down channel changing only cycles through a limited set of channels -- 2->3->4->5->6->… read more
Martin
Martin
Electrical engineer
Bachelor's Degree
486 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x