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It won’t connect to WiFi. Netflix. Everything else can

Customer Question
It won’t connect to...

It won’t connect to WiFi

Technician's Assistant: Is there a particular streaming service you're trying to connect to (e.g. Netflix or YouTube)?

Netflix

Technician's Assistant: How is your internet connection? Have you tried unplugging your modem and router, then plugging them back in?

Yes. Everything else can connect just not the tv

Submitted: 3 months ago.Category: TV
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Answered in 1 minute by:
3/21/2018
TV Technician: Shahid, Technician replied 3 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,311
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
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Welcome to JustAnswer, an independent, pay per question support website
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TV Technician: Shahid, Technician replied 3 months ago

- Could you please get me the complete model number written on back cover or side panel of the TV?

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More than 10 years experience repairing TV's and electronics equipment.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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