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My TV has stopped working. What do I do? Sanyo about a year.

My TV has stopped...

My TV has stopped working. What do I do?

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Sanyo about a year

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

The menu comes up. We can play movies, but no TV shows

Technician's Assistant: How long has this been an issue with your Sanyo? What happened right before this?

It was alright last ight, but this morning - nothing

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

That should do it!

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Answered in 4 minutes by:
3/21/2018
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 15,794
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

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Can you please initially reboot the TV and any satellite or cable box by un-plugging both from wall-power wait 5 mins then re-plug back in again,let me know if there is any change please
Anthony

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Customer reply replied 1 month ago
That Worked! Thank You! I am 75 years old and these new gadgets puzzle me. Anything faster than my horse and buggy is too fast for me!

Great News!

A positive rating at this point is welcome of 5 stars hopefully with the rating bar of stars at the top of the page thank you,the site will then release a payment to me thanks again,note question remains open for 30 days
Anthony

Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 15,794
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified
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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 15,794
15,794 Satisfied Customers
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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