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I need to get a tv antenna signals. It is seven years old.

I need to get...

I need to get a tv antenna signals.

Technician's Assistant: What's the brand and model number of your TV? How old is it?

It is seven years old

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

The tv menu works.

Technician's Assistant: How long has this been an issue? What happened right before this?

Today. I unhooked a cable box. I want to watch regular tv for tonight.

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Nothing

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Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 3 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 10 minutes by:
3/21/2018
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,321
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Welcome to JustAnswer, an independent, pay per question support website
Sorry to hear that you're having trouble with this and I'll do my best to help

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- Could you please get me the complete model number written on back cover or side panel of the TV?

- Is there an antenna hooked up to the TV?

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Customer reply replied 3 months ago
The TV is mounted on the wall. I can't see it.

Can you check the side panel of the TV for a small sticker to get model number info?

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Customer reply replied 3 months ago
I still can't see it

OK, is it Samsung or Sony or Vizio brand TV?

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Customer reply replied 3 months ago
Vizio

OK

- Is there an antenna hooked up to the TV?

- Do you have Vizio remote to proceed?

Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,321
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified
Shahid and 87 other TV Specialists are ready to help you
Ask your own question now
Electrotech2017
Electrotech2017, Audio and Video Technician
Category: TV
Satisfied Customers: 688
Verified
Phone call session started
Customer reply replied 3 months ago
Everything is fine right now. I had a new cable box installed the other day. We are back to normal. Thank you.

Excellent, have nice time~

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Shahid
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,321
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Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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