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I have a Sony Bravia KDL-52BR5 flat screen tv. It has

Customer Question
I have a Sony...

I have a Sony Bravia KDL-52BR5 flat screen tv. It has started flickering w/ lines across screen. A guy told me it's my backlight going out. I would like to replace it. I'm good with electronics, if it's a simple remove and replace part. Does this sound like what I need to replace? thanks, Roger

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your Bravia?

Yes. Have a sound bar plugged in to tv.

Technician's Assistant: Was there a power outage recently?

Maybe

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Should I in-plug the sound bar to stop the tv from acting up??

Submitted: 3 months ago.Category: TV
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Answered in 3 hours by:
3/22/2018
TV Technician: Harry, Customer Service replied 3 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,592
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 3 months ago
still need answer
Customer reply replied 3 months ago
I gave you the model number. What else do you require??
TV Technician: Harry, Customer Service replied 3 months ago

Yes

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Customer reply replied 3 months ago
I'm not spending more $ when I feel that this website is bait & switch scam.
TV Technician: Harry, Customer Service replied 3 months ago

OK

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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