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Frozen screen. Iam visiting Where od I find it on TV. Can…

Customer Question
Hi frozen screen Technician's...

Hi frozen screen

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Iam visiting Where od I find it on TV

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes can hear channel I want but no pic

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No This

Submitted: 3 months ago.Category: TV
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Answered in 5 minutes by:
3/21/2018
TV Technician: Mike G., Technician replied 3 months ago
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,454
Experience: 10 Years Audio Video Repair & Setup
Verified

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
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TV Technician: Mike G., Technician replied 3 months ago

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