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One day my son went to turn on the tv and it made a pop

One day my son...

One day my son went to turn on the tv and it made a pop sound and nothing happened, no picture or sound, even the indicater showing that tv is turned on wont lite up.

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV?

No, they were but it still wont turn on. By the way I am a cable installer so I know the basics to check for.

Technician's Assistant: Was there a power outage recently?

No

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Not that I can think of

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Answered in 5 minutes by:
3/21/2018
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,626
Experience: 10 Years Audio Video Repair & Setup
Verified

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
Are you available to chat online with me right now?

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Please try to get the model number off the back of the tv. If not:
-when did you buy the tv?
-what brand is the tv?
-what size is the screen?
-is it LED or LCD or Plasma or?

Ask Your Own TV Question

Appears site sent you a phone call offer. I did not send the offer.
I am not available by phone, but another expert may be.
In the mean time we can continue our chat.....

Ask Your Own TV Question

Please try to get the model number off the back of the tv. If not:
-when did you buy the tv?
-what brand is the tv?
-what size is the screen?
-is it LED or LCD or Plasma or?

Ask Your Own TV Question
Customer reply replied 5 months ago
I just paid the 26 dollars requesting your phone call. Are you going to call me?
Customer reply replied 5 months ago
why the hell did I pay the $26 for?

The site sent you a phone call offer. I am not available by phone, but another expert may be. In the mean time we can continue our chat.....

Ask Your Own TV Question

Please try to get the model number off the back of the tv. If not:
-when did you buy the tv?
-what brand is the tv?
-what size is the screen?
-is it LED or LCD or Plasma or?

Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,626
Experience: 10 Years Audio Video Repair & Setup
Verified
Mike G. and 87 other TV Specialists are ready to help you
Ask your own question now
stevenl1469
Category: TV
Satisfied Customers: 236
Verified
Phone call session started

Looks like another expert just agreed to call you.

If you still want to continue this chat.... reply back here with the tv model number.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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