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I had to replace the remote control and can't connect to the…

Customer Question
I had to replace...

I had to replace the remote control and can't connect to the tv

Technician's Assistant: What is the model of your TV?

D-32f-e1

Technician's Assistant: What menu options can you access, if any?

None. It won't turn the tv on or let me change from cable to dvd

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Not at this time, thank you!!

Submitted: 3 months ago.Category: TV
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Answered in 5 hours by:
3/21/2018
TV Technician: Pete, Electronic Engineer replied 3 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,328
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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TV Technician: Pete, Electronic Engineer replied 3 months ago

What is the model number of the remote control that you are using?

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TV Technician: Pete, Electronic Engineer replied 3 months ago

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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