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My TV is not connecting to the internet. I got it checked…

Customer Question
My TV is not...

My TV is not connecting to the internet

Technician's Assistant: How's your WiFi signal strength? Can you connect to the Internet using a computer or another device?

Yes I got it checked and it is working great

Technician's Assistant: Happy to help. Want a weekly JustAnswer email to help with other issues? If so, what's your email address? And if you'd still like to talk to the Video Expert, I'll connect you shortly.

Customer:***@******.***

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

No that is fine can I get a few minutes to deal with my kids before u connect me

Submitted: 3 months ago.Category: TV
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Answered in 1 hour by:
3/21/2018
TV Technician: Karthik Nagarajan,
 replied 3 months ago
Karthik Nagarajan
Category: TV
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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TV Technician: Karthik Nagarajan,
 replied 3 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you please tell me what is the make and model of the SmartTV?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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