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Last night I had difficulty changing functions and shutting…

Last night I had...

Last night I had difficulty changing functions and shutting off my TV with my remote.... finally it shut off. Today I can't turn the TV on manually or with the remote. What is the problem?!

Technician's Assistant: What is the model of your TV?

Panasonic --- hisense

Technician's Assistant: What menu options can you access, if any?

Netflix / amazon / youTube...those are the only 3 functions I use. By the way the TV is just Hisense.

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I have no connections to cable since I don't really need any of the channels. Just the 3 that I mentioned.

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Answered in 1 minute by:
3/20/2018
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,472
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
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Welcome to JustAnswer, an independent, pay per question support website
Sorry to hear that you're having trouble with this and I'll do my best to help

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- Could you please get me the complete model number written on back cover or side panel of the TV?

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Customer reply replied 4 months ago
I can't see any number. By the way... I changed the batteries in my remote.... it did not help
Customer reply replied 4 months ago
what next?

OK, there are several Hisense TVs and the model number of your TV will help me to get a related manual for troubleshooting purpose

Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,472
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified
Shahid and 87 other TV Specialists are ready to help you
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Customer reply replied 4 months ago
what does the number look like.... I mean.... there are some numbers with bar codes but nothing that looks like a model number
stevenl1469
stevenl1469, Technician
Category: TV
Satisfied Customers: 116
Experience: expert tv technician for over 25 years
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Phone call session started

It would be like 40H5D or 40K20D etc

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Shahid
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