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I have a Sanyo model DP42849 Serial #B9440834905094, when I…

Customer Question
I have a Sanyo...

I have a Sanyo model DP42849 Serial #B9440834905094, when I first turn it on almost half the screen is black out. As it warm up the picture will come back but it still faded in that area.

Technician's Assistant: What device or product does this involve?

Sanyo TV

Technician's Assistant: What Sanyo model do you have? How old is it?

Model #DP42849 about 7yr. old.

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes

Technician's Assistant: How long has this been an issue with your #DP42849? What happened right before this?

The faded started about 4yrs. old before it started to black out. I had no problem before it to fade.

Submitted: 3 months ago.Category: TV
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Answered in 1 minute by:
3/20/2018
TV Technician: Mike G., Technician replied 3 months ago
Mike G.
Mike G., Technician
Category: TV
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Experience: 10 Years Audio Video Repair & Setup
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Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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