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HOW TO SWITCH MY TY FROM CABLE BACK TO ANTANEL? L G,

Customer Question
HOW TO SWITCH MY...

HOW TO SWITCH MY TY FROM CABLE BACK TO ANTANEL?

Technician's Assistant: What's the brand and model number of your TV? How old is it?

L G, 49X57OH-UA,509RMSSEX614

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

YES,NO

Technician's Assistant: How long has this been an issue with your LG? What happened right before this?

WE DONT HAVE CABLE ANYMORE,TRYING TO GO BACK TO REGULAR TV

Submitted: 4 months ago.Category: TV
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Answered in 2 minutes by:
3/20/2018
TV Technician: Benjamin Larson, Customer Service replied 4 months ago
Benjamin Larson
Benjamin Larson, Customer Service
Category: TV
Satisfied Customers: 115
Experience: Software Development Engineer
Verified
Welcome to Just Answer. My name is ***** ***** I would love to help you with your question.Please give me a moment to review your information and respond to you.
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Customer reply replied 4 months ago
type,dont have 26.00
TV Technician: Benjamin Larson, Customer Service replied 4 months ago
I am afraid I am not seeing an LG TV with the model numbers you provided me with. Is it possible you had a typo? Can you send me the model number of your TV?Also, do you have an antenna on your roof or rabbit ears? Several years ago, TV was mandated to switch to digital signals so you will need an antenna that works with these as well as a compatible TV or converter.
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TV Technician: Benjamin Larson, Customer Service replied 4 months ago
If you are saying that you do not want to pay for this service, you may contact customer service for a refund of your $5 deposit. If you want to pay for the help, I am willing to keep helping you of course.
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TV Technician: Benjamin Larson, Customer Service replied 4 months ago

Hi there, it looks like you just became a member!

I'd like to keep helping you with your question - can you please reply to the questions above so I can better guide you though this? Thanks!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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