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Will not connect with nexflix..will connect with amazon..

Will not connect with...

Will not connect with nexflix..will connect with amazon..

Technician's Assistant: Who makes your router?

Time warner. had them out and speeds are good.

Technician's Assistant: What have you tried so far?

Everything. nexflix says good signal findle will work but not t.v.

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Is there a up date for t.v.

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Answered in 17 minutes by:
3/20/2018
Richard
Richard, Technician
Category: TV
Satisfied Customers: 47,537
Experience: Avid TV Technician
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me the model of the TV please?

Richard
Richard, Technician
Category: TV
Satisfied Customers: 47,537
Experience: Avid TV Technician
Verified
Richard and 87 other TV Specialists are ready to help you
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Customer reply replied 4 months ago
Panasonic tcp50ut50
Phone call session started
Customer reply replied 4 months ago
tried what you said.. still will not work

Thanks

Can you click my link below and follow the steps to update the firmware on the TV

https://www.dropbox.com/s/mkowo658ji68wr4/2013-and-older_tv_firmware_installation_instructions.pdf?dl=0

The actual file itself you download from here

https://www.dropbox.com/s/mpk60mzsob96ibv/tc-pxxst50_ut50_ut54_dt50_le54_et5_e50_v127_firmware.zip?dl=0

Once the firmware is done, tell me if it then works please

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Customer reply replied 4 months ago
I’m done. Tried everything. Will cancel nexflix.
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