TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

In September I got a KDL32W600D TV and,since I usually

In September I got...

In September I got a KDL32W600D TV and,since I usually stream, I just tried a disc yesterday and got no. Ideo. The yellow. Ideo input connector that the audio cables have?it doesn’

Technician's Assistant: What's the brand and model number of your TV? How old is it?

My tv model KDL32W600D, has a very loose connection, so no vid o appears;only audio. Is it supposed to have the “sleeve” that the red and white cables have?

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes; menu works. Problem only on component input.

Technician's Assistant: How long has this been an issue with your KDL32W600D? What happened right before this?

Sorry. That should have been video input

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Othing. Just thatproblem

Show More
Show Less
Ask Your Own TV Question
Answered in 1 minute by:
3/20/2018
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,472
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Welcome to JustAnswer, an independent, pay per question support website
Sorry to hear that you're having trouble with this and I'll do my best to help

Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,472
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified
Shahid and 87 other TV Specialists are ready to help you
Ask your own question now
Customer reply replied 4 months ago
Thank you.
Customer reply replied 4 months ago
Will you call?
Phone call session started

Thanks for phone call request, I accepted it and ready to make the phone call but want to make sure that you know this phone premium service would cost you additional $26 on top of this chat session cost so please confirm to proceed or I'll close it for you and we can continue troubleshooting here in text chat

Ask Your Own TV Question

Did you get a supplier connector that has 3.5mm pin at one end and three RCA (green-blue-red) jacks on the other end?

Ask Your Own TV Question
Ask Your Own TV Question

You may please order the required video adapter cable from the above-mentioned supplier, plug the black pin into Video hole on the back of the TV and connect the yellow video pin of DVD player into green jack of that video adapter, now push the Input button on Sony TV remote and select Video or AV input to get DVD picture on the TV

Thanks

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shahid Your Own Question
Shahid
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,472
13,472 Satisfied Customers
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech

Shahid is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Samsung LED TV Series 45 On the back: what does Pr and Pb
Samsung LED TV Series 45 On the back: what does Pr and Pb mean o Component/AV jacks section? … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
79 satisfied customers
Just bought a tosheba DVD/VCR cobo. Having some trouble w installation.
Just bought a tosheba DVD/VCR cobo. Having some trouble w installation. Have a tv that is connected to our direct tv box via hdmi cable. On the back of tv, there are blue, green, red and red and white… read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
289 satisfied customers
mitsubishi ws 65411 use DBS for tv viewing. Worked fine last
mitsubishi ws 65411 use DBS for tv viewing. Worked fine last night. today cannot get any picture or sound on this input. called provider, reset receiver-all good there. DVD input works fine with DVD p… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I Have a Phillips Audio/Video/S-Video Selector Model PH61146
I Have a Phillips Audio/Video/S-Video Selector Model PH61146 and have lost the manual as to how to hook it up. I have DISH TV, DVD, VHS, and a Wii to hook up o it and all te needed cables. Thank You!… read more
Steve
Steve
Chief Engineer
9 satisfied customers
We have a 32" HD Samsung TV. Beginning yesterday there is
We have a 32" HD Samsung TV. Beginning yesterday there is a hum coming over the audio. Unit is about 1 1/2 years old. We have it connected to cable.… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I have a DVD-VCR combo D-VR610KU connected to a Samsung LCD
I have a DVD-VCR combo D-VR610KU connected to a Samsung LCD TV with component cables ( Direct TV also ). TV pic and sound work great. But, when switched to DVD mode I get just a blue background. Howev… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
i have a samsung 43inch model pn43d450a2dxza i tried hooking
i have a samsung 43inch model pn43d450a2dxza i tried hooking a dvd player up and a playstation 3 sounds but it's in black and white, when i go back and unplug everthing it goes to color what am i doin… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I cant get my Memorex DVD player hooked up correctly to my
I can't get my Memorex DVD player hooked up correctly to my TV. I bought a new TV and there is no video in on the TV. I can turn the DVD player on, but get no picture or sound on the TV. Also sometime… read more
Ed
Ed
Repair Shop Owner
Bachelor\u0027s Degree
620 satisfied customers
I have a Vizio E420VT TV and recently purchased a Sony DVP-SR200P
I have a Vizio E420VT TV and recently purchased a Sony DVP-SR200P DVD player with 3-wire connectors. I've tried to follow the instructions and have tried all combinations of connection. The DVD player… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
Please tell me you got my question. It is just too long to
Please tell me you got my question. It is just too long to type again. How and where can I get an Audio cable for my LC-60LE810UN tv and SONY DVP-NS400D DVD/CD/VIDEO CD???????????????… read more
Ed
Ed
Repair Shop Owner
Bachelor\u0027s Degree
620 satisfied customers
I just bought a Samsung 40in LED TV. When it turns on and
I just bought a Samsung 40in LED TV. When it turns on and off, I hear the sound chime. I hooked up the cable box via an HDMI cable to an HDMI port. I don't hear any sound. I also hooked up a DVD playe… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
Hello can you answer my question about hooking up a wireless
Hello can you answer my question about hooking up a wireless vizio blue ray player to my RCA TV SDTV model number 24v214t. I spoke at length to the Vizio people and we were able to get sound from the … read more
Steve
Steve
Chief Engineer
9 satisfied customers
Ive just bought a Wii - UK PAL version, and Im trying to
I've just bought a Wii - UK PAL version, and I'm trying to connect it to my Flat screen multi system Samsung TV. The picture is black and white and distorted, so I'm guessing it is the PAL thing which… read more
Rod
Rod
TV & Communications Sys Repair
Graduate Certificate
2,355 satisfied customers
i have a SOny DVD/5 disc CD changer and the remote is lost.
i have a SOny DVD/5 disc CD changer and the remote is lost. It is model # XXXXX DX170 and plays all DVD's in black and white only....how do i adjust the color? Do i need the remote? I got the system f… read more
James
James
Field Service Engineer
Vocational, Technical or Trade Scho
4 satisfied customers
I have a Sony Bravia Model KDL-46S2000 and trying to hook up
I have a Sony Bravia Model KDL-46S2000 and trying to hook up a Sony Blue Ray Disc player, model number BDP-BX2. I do not have HD, just regular cable. I was told by a sales person at Best Buy where we … read more
Chuck Williams
Chuck Williams
Freelance Electronics Technician
Vocational, Technical or Trade Scho
3,774 satisfied customers
I have an Olevia TV model #232T12. I am trying to set up a
I have an Olevia TV model #232T12. I am trying to set up a magnavox DVD player. I hooked it up, but it only plays in black & white. What am I doing wrong?… read more
Rod
Rod
TV & Communications Sys Repair
Graduate Certificate
2,355 satisfied customers
Hi. We have a Toshiba 19AV500U/19AV501U/19AV51U television
Hi. We have a Toshiba 19AV500U/19AV501U/19AV51U television set and want to connect it with a Sony DVP-FX810 DVD/CD player, which has only a RCA video and mini stereo plug outputs. Sony sent us a cable… read more
euro-pro llc
euro-pro llc
Technician
Associate Degree
1,128 satisfied customers
yesterday we purchased a new Toshiba T.V. and DVD player but
yesterday we purchased a new Toshiba T.V. and DVD player but cannot connect the two. Cannot understand directions for cable use. Please help.… read more
Dan - Master Tech
Dan - Master Tech
Small Business owner
Technical School
279 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x