TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

How do you take the pedestal off an LG tv so I can mount on…

How do you take...

How do you take the pedestal off an LG tv so I can mount on a computer monitor stand>

Technician's Assistant: What LG model do you have? How old is it?

Model 24ma31d manufacture 2012

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

The tv works well. I am simply trying to take the stand off so I can mount it via the visa (sp??) four hole in the back. I want mount it on a monitor stand.

Technician's Assistant: How long has this been an issue with your 24MA31D? What happened right before this?

Nothing is wrong. I am simply trying to take the pedestal ...that came with it...off and do not want to break it in doing so.

Show More
Show Less
Ask Your Own TV Question
Answered in 3 minutes by:
3/19/2018
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 28,998
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

Ask Your Own TV Question
Customer reply replied 1 month ago
thanks

Thanks for your patience,

Ask Your Own TV Question

Lay the tv face down on a cloth or towel, and on the underside of the base (the flat part that sits on the table/desk), you'll see a large screw. Use a coin or large screwdriver to unscrew that (turn left / counterclockwise), and then the flat part of the base will pull straight off of the "neck" portion of the stand.

The neck portion then slides out of the back of the tv.

Thank you,

Nathan

Ask Your Own TV Question
Customer reply replied 1 month ago
are you still there?

Yes I sent an answer above about 5 minutes ago. Please scroll up to see it

Ask Your Own TV Question
Customer reply replied 1 month ago
I took the flat part off and the neck will not move down.

There may be a screw into the back through the neck (there are a few variations of this model).

If that doesn't do it try squeezing in slightly while pulling it off (down and away from the back)

Ask Your Own TV Question
Customer reply replied 1 month ago
There is a lock symbol to the right. I stuck a screwdriver in there hoping to feel somehting to press...but nothing.

That is a lock slot for a security cable.

Grasp the protruding part of the neck and lift straight up toward you

Ask Your Own TV Question
Customer reply replied 1 month ago
Got it. Thanks! Have a wonderful evening!! :-)

Great! Glad that did the trick for you!

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

Thank you, ***** ***** a nice day,

Nathan

Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 28,998
Experience: Custom home theater installer, authorized dealer top brands.
Verified
Nathan and 87 other TV Specialists are ready to help you
Ask your own question now
Sam Dennis Bradley
Category: TV
Satisfied Customers: 268
Verified
Phone call session started
Was this answer helpful?
Ask Nathan Your Own Question
Nathan
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 28,998
28,998 Satisfied Customers
Experience: Custom home theater installer, authorized dealer top brands.

Nathan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,950 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,429 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have a 50 inch plasma that has been working great but
I have a 50 inch plasma that has been working great but after our last move it now just flashes on and off … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,505 satisfied customers
TV no signal. TV is OK. Box kept showing message:no input.
Box went blank,than tried to reboot few times and finaly the message no input stoped and time came up. it is for about 4 hours now … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
341 satisfied customers
No volume. Have great pic. Red and rca
No volume JA: Are all the cables at the back of your TV connected tightly to the right sockets? Customer: Yes... have great pic JA: What type of input cables are you using: HDMI, RCA (red, yellow, and… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
We have several Vizio tvs but one has an issue. We do not
We have several Vizio tvs but one has an issue. We do not receive audio from certain stations. We sometimes can hear background m … read more
Harry
Harry
1,418 satisfied customers
There is a constant clicking sound when audio/video is
There is a constant clicking sound when audio/video is playing … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,673 satisfied customers
I have recently got a human box however since last night I
Hi I have recently got a human box however since last night I am unable to change the channel with the remote control can you help please? I have tried pressing the tv button and red button at the sam… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
I have a 65 inch rca tv. it is about 5 years old. the
hello, I have a 65 inch rca tv. it is about 5 years old. the picture never has bee very bright but in the last few days it has gotton so dark we can hardly see the picture … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,673 satisfied customers
My LG TV keeps flashing off and on like their is a power
My LG TV keeps flashing off and on like their is a power interruption. … read more
Jack
Jack
technician
factory trained engineer
2,162 satisfied customers
Last night 4/17/18 I could no longer get back on either
Last night 4/17/18 I could no longer get back on either Netflix or Amazon prime. I tried again this morning, and it tells me to "try later" What is wrong? … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,505 satisfied customers
Does toshiba dvr620ku have CE-link capability? Otherwise how
Does toshiba dvr620ku have CE-link capability? Otherwise how do I go about getting a new remote control? … read more
Harry
Harry
1,418 satisfied customers
I need to talk with someone. Most of the channels have
I need to talk with someone. Most of the channels have started being in Spanish which I do not understand. Also a few channels are silent. … read more
Nathan
Nathan
Installer
28,998 satisfied customers
I have a samsung tv hl-p6163w, all three lights are flashing
Hi Pearl. I have a samsung tv hl-p6163w, all three lights are flashing (Lamp, Timer and standby). … read more
Jack
Jack
technician
factory trained engineer
2,162 satisfied customers
I have new Sony DVDs player sr760h and am having difficulty
I have new Sony DVDs player sr760h and am having difficulty connecting with Thompson tv … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
How do I open up a VIZIO D24 D1 TV. 11/2 years old. It will
It will start to power up but shuts down after 2 sec. … read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
We cannot get Amazon on our smart tv. We had it this
We cannot get Amazon on our smart tv. We had it this afternoon, but not now. … read more
Nathan
Nathan
Installer
28,998 satisfied customers
I can't find the manual on button. Sony Bravia about 1 year
I can't find the manual on button JA: What's the brand and model number of your TV? How old is it? Customer: Sony Bravia about 1 year old JA: Does the TV menu work? Do you have the same problem on all… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,663 satisfied customers
I'm trying to sign on using my smart tv. Samsung 4 yrs
samsung 4 yrs old..it has the amazon video with arrow thru o of amazon … read more
Harry
Harry
1,418 satisfied customers
It's is flashing colors and I don't have a remote for it.
It's is flashing colors and I don't have a remote for it … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,673 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x