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No picture. 182e7834truflat. Three days ago

Customer Question
182e7834truflat Technician's Assistant: Was...

182e7834truflat

Technician's Assistant: Was there a power outage recently?

Three days ago

Submitted: 4 months ago.Category: TV
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Answered in 5 minutes by:
3/19/2018
TV Technician: Nathan, Installer replied 4 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 30,754
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

Can you tell me the model number from the back of the tv, please?
Are you able to see the tvs own menu screens at all?
Does the sound still work?

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