TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

I have the XBOX One turned on...it is connected to my TV,

I have the XBOX...

I have the XBOX One turned on...it is connected to my TV, yet it says No Signal

Technician's Assistant: How long has this been going on with your XBox? What have you tried so far?

Since yesterday. I have tried pushing various buttons on my TV remote thinking it was like a picture problem. My daughter can hear audio but there is no picture

Show More
Show Less
Ask Your Own TV Question
Answered in 5 minutes by:
3/19/2018
Richard
Richard, Technician
Category: TV
Satisfied Customers: 47,537
Experience: Avid TV Technician
Verified

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the TV (so unplug it from the power socket).

Then on the actual TV, hold the power button for 60 seconds then release.

Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.

Let me know the results please

Ask Your Own TV Question
Customer reply replied 4 months ago
Thank you1 It is now working!

You are welcome and thank you for allowing me to help you today. My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen then submit before you leave today. If you need more assistance, please use the reply box and let me know.

Richard
Richard, Technician
Category: TV
Satisfied Customers: 47,537
Experience: Avid TV Technician
Verified
Richard and 87 other TV Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Richard Your Own Question
Richard
Richard
Richard, Technician
Category: TV
Satisfied Customers: 47,537
47,537 Satisfied Customers
Experience: Avid TV Technician

Richard is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
But a box comes up saying: "Digital Channel. 37AV50U 2008.
No. Nothing comes but a box saying "Digital Channel Signal is low" … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
No video showing on screen but can hear sound, Tried to turn
Tried to turn Xbox on last night and my son pressed buttons and now we can't get picture don't know what he pressed … read more
Richard
Richard
Technician
IT Manager, Consultant
47,537 satisfied customers
I have a denon receiver AVR-588 I cannot get sound from my
I have a denon receiver AVR-588 I cannot get sound from my new xbox one How do I connect xbox one to get audio from tv or receiver… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
called direct tv and they're saying my problem is from the
called direct tv and they're saying my problem is from the tv. have picture but no sound. Has been working fine for 2+ years and I got up yesterday to no sound but a box on screen saying signal avi co… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
We own a Denon receiver and a Samsung TV....I made the mistake
We own a Denon receiver and a Samsung TV....I made the mistake of plugging a HDMI cable for an XBox directly into the Samsung TV since I couldn't get it to work through the receiver. Now that i've dis… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a 15 year old rear projection big screen, RCA TV. Never
I have a 15 year old rear projection big screen, RCA TV. Never had a problem. When you now turn it on, you get just a blue screen and audio which is also displayed. No picture. Any clues? Thank you.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
The sound has gone out on about 30 of the channels. Most are
The sound has gone out on about 30 of the channels. Most are cable, but a network (CBS). However, some stations play some commercials, but others are silent. The TV is about six years old.… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
Electronic illiterate here has somehow managed to eradicate
Electronic illiterate here has somehow managed to eradicate the video on our Magnovox HD-TV. I was leaning over to dust the screen and leaned my forearm on the remote. The picture disappeared, and I'v… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I recently purchased a Samsung 60" plasma television. All of
I recently purchased a Samsung 60" plasma television. All of my video sources (Blu-ray player, DirecTV satellite, and XBox 360) are connected to an older Onkyo receiver. The receiver is connected to t… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
my a vizio vw42L AV1 and AV2 dont recognize my xbox360 or
my a vizio vw42L AV1 and AV2 don't recognize my xbox360 or video camera, i get the "retriving data" message.… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
Our sound is not working when trying to listen to TV but it
Our sound is not working when trying to listen to TV but it is working for the other components… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I have an XBR HD TV about 5 years old. Recently, it wont
I have an XBR HD TV about 5 years old. Recently, it won't turn on; the red light just blinks about ten times and then goes off. I have another Sony in my bedroom which works fine, so I know its gettin… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
my daughter touched the remote and now i can only hear audion
my daughter touched the remote and now i can only hear audio without picture on the degital channel. Please cld someone direct me.… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
My son has an Emerson LC320EMXF television. He has played
My son has an Emerson LC320EMXF television. He has played his XBox 360 on it with no problems for several months. We recently went on vacation, and he disconnected the Xbox to use on the trip. The Xbo… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I just recently updated the software on my Philips 42pfl7422d/37
I just recently updated the software on my Philips 42pfl7422d/37 LCD TV. Now, when I try playing my xbox 360, I have no picture only audio. My HD cable box works fine, the only problem is with the vid… read more
James
James
Field Service Engineer
Vocational, Technical or Trade Scho
4 satisfied customers
We just purchased a26 inch flat screen. I attempted to watch
We just purchased a26 inch flat screen. I attempted to watch a camcorder disk on the TV but couldn't figure out why nothing changed on the screen when I pushed "input" on the remote. What did I do wro… read more
Rod
Rod
TV & Communications Sys Repair
Graduate Certificate
2,355 satisfied customers
I have a 55 inch Philips Rear Projection TV Model # XXXXX
I have a 55 inch Philips Rear Projection TV Model # XXXXX When I turn it on it will power up for 3 to 5 seconds then shut itself off. It all started after my 10 year-old daughter stepped on the remote… read more
Steve
Steve
Chief Engineer
9 satisfied customers
I have a 42 tv rca. I keep getting a unusable signal. I ...
I have a 42 tv rca. I keep getting a unusable signal. I have dish. I tried a different box and cables and still get unusable signal. also my sons x box works but no sound The video comes up on xbox… read more
Steve
Steve
Chief Engineer
9 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x