TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

Tv will not start frm sby either with remote nor tvbutton.

Tv will not start...

Tv will not start frm sby either with remote nor tvbutton

Technician's Assistant: Is your TV connected to a surge protector or power strip?

Power strip

Technician's Assistant: Have you tried to power reset your TV (unplugging the power for 1-2 minutes, then plugging it back in)?

Yes

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I do not think so...

Show More
Show Less
Ask Your Own TV Question
Answered in 5 minutes by:
3/19/2018
Richard
Richard, Technician
Category: TV
Satisfied Customers: 47,228
Experience: Avid TV Technician
Verified

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the TV (so unplug it from the power socket).

Then on the actual TV, hold the power button for 60 seconds then release.

Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.

Let me know the results please

Ask Your Own TV Question
Customer reply replied 4 months ago
ok.....wait
no result......guess faulty power unit?

Is the standby light showing at all?

Ask Your Own TV Question
Customer reply replied 4 months ago
no the indicator still red

Ok, then it is not the power board.

If you press the menu button on the remote, does it show the menu at all?

Ask Your Own TV Question
Customer reply replied 4 months ago
i will disconnect the tv and bring it to service if i can find one here in Torrevieja, Spain.....

Can we though complete the diagnosis here first?

If needed I can help you locate a repair center

Ask Your Own TV Question
Customer reply replied 4 months ago
a service/ repair center here would help I guess...

ok, the only one I found in your area can be contacted on

+34 968 686 466

thank you for allowing me to help you today. My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen then submit before you leave today. If you need more assistance, please use the reply box and let me know.

Ask Your Own TV Question
Customer reply replied 4 months ago
do they have a name? I will give you 5 stars....no worries ;-)

The name they give is Frotunasat

Richard
Richard, Technician
Category: TV
Satisfied Customers: 47,228
Experience: Avid TV Technician
Verified
Richard and 87 other TV Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Richard Your Own Question
Richard
Richard
Richard, Technician
Category: TV
Satisfied Customers: 47,228
47,228 Satisfied Customers
Experience: Avid TV Technician

Richard is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
After a 3 hr power outage, set will not power up either by
After a 3 hr power outage, set will not power up either by remote or manually. The set is only 6 mo. Old … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
My power button won't turn on my tv, I got a universal
My power button won't turn on my tv, I got a universal remote to try and use that to turn it on but none of the codes i was given to try to connect are working … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a 65" class 1080P led HDTV UN65EH6000F. 4 years old.
no. nor does the remote. I can only turn on or off. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
Have a samsung tv which does not turn on. Tried using the
Have a samsung tv which does not turn on. Tried using the samsung remote and the Cox remote (which controls the tv and cable box), with no luck. The power light is on. Tried to manipulate the "button"… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Our LG tv will not turn on with set power button nor the
Our LG tv will not turn on with set power button nor the remote control and not with the Direct tv remote control . A white light flashes only. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
Our vizio tv, which is at least 5 yeears old,will not turn
Our vizio tv, which is at least 5 yeears old,will not turn on. Not with the remote, nor the power button on the back … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
My westinghouse tv model WD42UT4490 that I bought just over
my westinghouse tv model WD42UT4490 that I bought just over a year ago won't turn on with the remote. I've replaced the batteries in the remote and done the camera test on the remote. It's responsive.… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
It will not turn on. recently it starting freezing when I
it will not turn on. recently it starting freezing when I streamed, today it did that, then turned off and neither the remote nor t he button on t he back will turn it onl … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
When I select Netflix tv goes black...you can not exit
when I select Netflix tv goes black...you can not exit without powering down tv...some times the Netflix logo comes on and then goes black. already went through start up / reset procedure with Netflix… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have a Vizio M651d-A2 TV. It will not turn on with the
I have a Vizio M651d-A2 TV. It will not turn on with the remote. I put new batteries in the remote. Can the remote be tested or do you think it is the TV that needs repairing? … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
It won't turn back on with either the remote or the button
It won't turn back on with either the remote or the button on the back. Could a button have been pushed on the remote that locked it out? … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
Own Panasonic spatializer hd tv it just snapped off by
Own Panasonic spatializer hd tv it just snapped off by itself cannot restart. Can only restart cable box w remote can't start it with on off button either … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
Just saw that your were helping someone with the same tv
Customer: Just saw that your were helping someone with the same tv with the same issue I'm having, it is a sharp lc-60le820un one long one short error code. repaired the led that was bad in the tv and… read more
Steve
Steve
Chief Engineer
9 satisfied customers
I have a Samsung plasma 50 inch it only turns on from the tv
I have a Samsung plasma 50 inch it only turns on from the tv itself but not the remote also I cannot control the volume nor select the channels both from the tv nor the remote. It works fine otherwise… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a Vizio XVT472SV that today will not turn on. Worked
I have a Vizio XVT472SV that today will not turn on. Worked fine last night. The amber standby light is on but the set will not turn on (turn on = amber standby light turns white, picture on TV). TV p… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
none of the buttons on my television work nor do the buttons
none of the buttons on my television work nor do the buttons on the remote control. i tried to start up Netflix on my smart tv and Netflix flashed on the screen for about 15 seconds and went off and t… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a brand new Sony KDL40XBR90 TV. When I got home last
I have a brand new Sony KDL40XBR90 TV. When I got home last evening it would not come on - not via remote or by pressing the power button. Outlet has power. I even tried unplugging for a bit and plugg… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
Hello,I have a SOny KDL-52W5800 TV (fw 1.585s) and today
Hello, I have a SOny KDL-52W5800 TV (fw 1.585s) and today (after three months of use) a problem "programmes not stored 000" appeared. If I press the DIGITAL button (for DVB-S) there are also not S opt… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x