Hi. we have a year old LG OLED 55E6P which has a black line down the middle and static noise and white screen with the tv show showing underneath Any hints?
JA: Are there any HDMI
cables or A/V jacks (red, yellow, and white cables) plugged into your LG TV?
Customer: Sorry, i'm the wife getting blamed for this and I can't move the tv to look behind it. We have a cable box, so there is a line i can see that isn't the power,
JA: Was there a power outage recently?
Customer: i don't think so.
JA: Anything else you want the TV Expert to know before I connect you?
Customer: yes, we saw a message that it was running screen clear ? then it turned itself off, went away and came back about an hour later same condition, no message, and turned itself off. its been abougt 3 hours now with no action.