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Sony TV control will not start TV. Have change batteries and…

Customer Question
Sony TV control will...

Sony TV control will not start TV. Have change batteries and nothing happens.

Technician's Assistant: Is your Sony TV connected to a surge protector or power strip?

Yes. But the TV does start from the Direct TV control, and from the switch on the TV.

Technician's Assistant: Have you tried to power reset your TV (unplugging the power for 1-2 minutes, then plugging it back in)?

The TV does turn on by the Direct TV control and by the TV switch on the TV. It just not turn on from the TV black control unit.

Submitted: 4 months ago.Category: TV
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Answered in 5 minutes by:
3/18/2018
TV Technician: Mike G., Technician replied 4 months ago
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,444
Experience: 10 Years Audio Video Repair & Setup
Verified

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
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TV Technician: Mike G., Technician replied 4 months ago

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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