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My aquoss turns on but only displays a partial logo and

Customer Question
My aquoss turns on...

My aquoss turns on but only displays a partial logo and vertival color line. The screen flickers

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your Aquos?

Not now

Technician's Assistant: Was there a power outage recently?

No. The screen was lightly hit

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I just need help. I want to know if the tv is repairable

Submitted: 4 months ago.Category: TV
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Answered in 5 minutes by:
3/18/2018
TV Technician: Mike G., Technician replied 4 months ago
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,468
Experience: 10 Years Audio Video Repair & Setup
Verified

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
Are you available to chat online with me right now?

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TV Technician: Mike G., Technician replied 4 months ago

Please do not open new questions for the same issue. REPLY to me here.

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Customer reply replied 4 months ago
i"m available
TV Technician: Mike G., Technician replied 4 months ago

Please try to get the model number off the back of the tv. If not:
-when did you buy the tv?
-what size is the screen?
-is it LED or LCD or Plasma or?

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Customer reply replied 4 months ago
Sharp LC-60LE650U
Customer reply replied 4 months ago
Sharp LC-60LE650U. When are you going to or is this a scam
TV Technician: Mike G., Technician replied 4 months ago

Not a scam, just takes time to type...

Thanks. Are you able to take a picture of the whole tv screen showing the issue? Please save the picture to your PC, then attach it here in your reply using the paperclip icon.

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Customer reply replied 4 months ago
Sharp LC-60LE650U. When are you going to or is this a scam. sorrry not able to do that. I thought my description was sufficient
TV Technician: Mike G., Technician replied 4 months ago

Your description would allow me to guess what the issue is. Is that what you want? Or would you like a precise answer?

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TV Technician: Mike G., Technician replied 4 months ago

Maybe you would prefer calling a local tv repair shop. Just keep in mind, for years I worked for a repair shop that still charges $120 up front for an in home diagnosis. So by using this service you actually are saving a ton of time and money....

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Customer reply replied 4 months ago
Sharp LC-60LE650U. When are you going to or is this a scam. sorrry not able to do that. I thought my description was sufficient Asi said the TV turns on Only a partial logo displays and there is vertical color lines and the screen flickers. I simply want the help I already paid fot
Customer reply replied 4 months ago
Sharp LC-60LE650U. When are you going to or is this a scam. sorrry not able to do that. I thought my description was sufficient Asi said the TV turns on Only a partial logo displays and there is vertical color lines and the screen flickers. I simply want the help I already paid fo. Cut the crap and answer the problem
TV Technician: Mike G., Technician replied 4 months ago

You seem upset. There is no scam here.... Are you reading my replies? You keep saying the exact same thing over and over...

I got your description. As I stated- It's not enough to provide you with anything but a guess. If you cannot provide a picture here, I suggest you call a local repair shop (they will charge you $120 to come out and look at it).

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Customer reply replied 4 months ago
Sharp LC-60LE650U. When are you going to or is this a scam. sorrry not able to do that. I thought my description was sufficient Asi said the TV turns on Only a partial logo displays and there is vertical color lines and the screen flickers. I simply want the help I already paid fo. Cut the crap and answer the problem
OK I will take a picture with my phone simply provide an number where I can text it to
TV Technician: Mike G., Technician replied 4 months ago

You CANNOT text it or email it. You MUST use the paperclip icon in this chat window to attach it here.

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Customer reply replied 4 months ago
Sharp LC-60LE650U. When are you going to or is this a scam. sorrry not able to do that. I thought my description was sufficient Asi said the TV turns on Only a partial logo displays and there is vertical color lines and the screen flickers. I simply want the help I already paid fo. Cut the crap and answer the problem
OK I will take a picture with my phone simply provide an number where I can text it to. Don't have the technology to do that so please just refund my money and I will go else where
TV Technician: Mike G., Technician replied 4 months ago

good bye

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Customer reply replied 4 months ago
Sharp LC-60LE650U. When are you going to or is this a scam. sorrry not able to do that. I thought my description was sufficient Asi said the TV turns on Only a partial logo displays and there is vertical color lines and the screen flickers. I simply want the help I already paid fo. Cut the crap and answer the problem
OK I will take a picture with my phone simply provide an number where I can text it to. Don't have the technology to do that so please just refund my money and I will go else where. Please refund my money
TV Technician: Mike G., Technician replied 4 months ago

good bye

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