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I have a 55 inch LG flat screen tv and the picture started…

Customer Question
I have a 55...

I have a 55 inch LG flat screen tv and the picture started just flashing on and off. Is it fried?

Technician's Assistant: What LG model do you have? How old is it?

I think its 4 years old its a 55L B5900

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes Ive tried everything I can think of with the same results.

Technician's Assistant: How long has this been an issue with your LG? What happened right before this?

Well it just started today but it seems everything I try makes no difference. At first it was slow and then began to just flash

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Well I'm hoping that he can fix it here at my home. I feel that its a card or board that has gone bad and maybe he can pull the back and replace it.

Submitted: 1 month ago.Category: TV
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Answered in 1 minute by:
3/17/2018
TV Technician: Mike G., Technician replied 1 month ago
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 7,977
Experience: 10 Years Audio Video Repair & Setup
Verified

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
Are you available to chat online with me right now?

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Customer reply replied 1 month ago
Hi Mike, yes I can chat now.
TV Technician: Mike G., Technician replied 1 month ago

Have you tried unplugging the tv POWER cord for 3 full minutes?

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Customer reply replied 1 month ago
Mike I'm pretty sure I will need you to come out because it just keeps flashing. Hopefully you can repair it cheaper than a new tv.
TV Technician: Mike G., Technician replied 1 month ago

We do not come out. We are an independent online support site. I can look up some repair shops in your area then you can call them and arrange for one of them to come out. Just provide your zip code.

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Customer reply replied 1 month ago
I've tried that for several minutes and it was the same when I turned it back on.
Ok well I have seen the Geeksquad trucks in the neighbor hood and thought that was you.
Sorry to bother you.
TV Technician: Mike G., Technician replied 1 month ago

No bother. Would you like to show your appreciation by submitting a 5 star rating at the top of this page?

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Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2,950
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Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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