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Getting messages on Sony Bravia say "unfortunately gamepad…

Customer Question
Getting messages on Sony...

Getting messages on Sony Bravia say "unfortunately gamepad manager has stopped, leanback launcher has stopped, google store etc etc"

Technician's Assistant: Are you getting any error messages when you try to connect to Google?

Can,t connect to anything, not getting tv

Technician's Assistant: How is your internet connection? Have you tried unplugging your modem and router, then plugging them back in?

Yes

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Can't get to settings or anything else

Submitted: 4 months ago.Category: TV
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Answered in 2 hours by:
3/17/2018
TV Technician: Harry, Customer Service replied 4 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,643
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 4 months ago
I do.
Customer reply replied 4 months ago
Are you there?
Customer reply replied 4 months ago
Hello?
TV Technician: Harry, Customer Service replied 4 months ago

Which model TV?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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