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All channels show :to be announced. The guide is not

Customer Question
All channels show...

All channels show :to be announced. The guide is not working.

Technician's Assistant: What's the brand and model number of your TV? How old is it?

32pfl3506/f7 Its a flat screen about 10 yrs old.

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No.the guide work so to show channels,but only the nos. show not the channel names

Technician's Assistant: How long has this been an issue? What happened right before this?

Started yesterday after a power outage'

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

This has happened before and with help I fixed it. can,t remember what I did'

Submitted: 4 months ago.Category: TV
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Answered in 1 minute by:
3/16/2018
TV Technician: Shahid, Technician replied 4 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,321
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Welcome to JustAnswer, an independent, pay per question support website
Sorry to hear that you're having trouble with this and I'll do my best to help

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TV Technician: Shahid, Technician replied 4 months ago

- How do you get channels on this TV?

Antenna or cable service having a box and cable remote?

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Customer reply replied 4 months ago
Thank you for your help but all is well.
TV Technician: Shahid, Technician replied 4 months ago

Sounds good, have nice time~

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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