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Louie
Louie, Technician
Category: TV
Satisfied Customers: 3022
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My vizo tv wont pick up any HDMI. VIZO SV471XVT. Ill check.

Customer Question

my vizo tv wont pick up any HDMI
JA: What's the brand and model number of your TV? How old is it?
Customer: VIZO SV471XVT
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: ill check
JA: How long has this been an issue? What happened right before this?
Customer: No
JA: Anything else you want the TV Expert to know before I connect you?
Customer: Menu on TV works, having issues with remote
Submitted: 8 months ago.
Category: TV
Expert:  Shahid replied 8 months ago.

Welcome to JustAnswer, an independent, pay per question support website
Sorry to hear that you're having trouble with this and I'll do my best to help

Expert:  Shahid replied 8 months ago.

- What video devices/ sources (such as cable box DVD player etc) are connected to the TV and does the problem occur on all video input sources?

Customer: replied 8 months ago.
Amazon Fire aetick and Apple TV
Expert:  Shahid replied 8 months ago.

OK, following troubleshooting step should be tried that might help

- Have you tried to disconnect TV, FireStick and Apple TV power cords from the power outlet for 10 minutes to reset, replug back in and check?
If not yet, please try it now and reply back with the result

Customer: replied 8 months ago.
Customer: replied 8 months ago.
We tried that earler
Expert:  Shahid replied 8 months ago.

OK, just to clarify, have you verified both video devices connecting them to a different TV?

Customer: replied 8 months ago.
Customer: replied 8 months ago.
Hello
Expert:  Shahid replied 8 months ago.

OK, please use Vizio TV remote and push the Menu button and go to System info option

Customer: replied 8 months ago.
That's not an option
Expert:  Shahid replied 8 months ago.

and select Reset All Settings to restore TV to default settings

Also, in Setup Menu, select Input Naming and give a name. title to HDMI inputs to see if it works to get the picture of connected devices to the TV?

Please reply back with the result

Expert:  Shahid replied 8 months ago.

System info option would be in Setup Menu of the TV

Customer: replied 8 months ago.
My remote is not letting me select anything
Expert:  Shahid replied 8 months ago.

- Are you using Vizio remote that came with the TV?

- Does that remote bring menu screen on the TV?

Customer: replied 8 months ago.
No i think the remote is not working
Expert:  Shahid replied 8 months ago.

Please click the following link to view an image of the remote, is it similar to the one you're using?

Customer: replied 8 months ago.
Thank you for your time
Expert:  Shahid replied 8 months ago.

No problem, did you get the remote image I sent in the previous reply?