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The remote for my TV does not work right. I change the

Customer Question
The remote for my...

The remote for my TV does not work right. I change the batteries but it didn't help.

Technician's Assistant: What is the model of your TV?

Samsung

Technician's Assistant: What menu options can you access, if any?

I just have to push the buttons several times.

Submitted: 4 months ago.Category: TV
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Answered in 1 minute by:
3/16/2018
TV Technician: Shahid, Technician replied 4 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,320
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
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TV Technician: Shahid, Technician replied 4 months ago

- Could you please get me the complete model number written on back cover or side panel of the TV?

- Is it a Samsung remote that came with the TV and not working?

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Customer reply replied 4 months ago
I believe the remote came with Direct TV
TV Technician: Shahid, Technician replied 4 months ago

Can you get me the model number off of that Directv remote control?

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