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Well our almost 80" inch t.v. has several lines in the

Customer Question
Well our almost 80"...

Well our almost 80" inch t.v. has several lines in the screen and as of last week it now has a rater large blue area on the bottom left side of the screen. The t.v. is about 3 yrs. old and it doesn't seem like this should be happening.

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV?

Yes

Technician's Assistant: Was there a power outage recently?

No

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No I don't think so

Submitted: 4 months ago.Category: TV
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Answered in 5 minutes by:
3/16/2018
TV Technician: Mike G., Technician replied 4 months ago
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,458
Experience: 10 Years Audio Video Repair & Setup
Verified

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
Are you available to chat online with me right now?

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Customer reply replied 4 months ago
I am, But it might be a better idea to call me but we can do this however u see fit but it might be easier to explain over the phone.
TV Technician: Mike G., Technician replied 4 months ago

I am not available by phone, in the mean time we can continue our chat.....

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