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Pls help. .the tv screen has no stored channel found. please…

Customer Question
Hi pls help. .the...

Hi pls help. .the tv screen has no stored channel found . please run auto tuning

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Its has 9 days,samsung 49 inch,UA49J5200ARXXA

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes the Menu work

Technician's Assistant: How long has this been an issue with your Samsung? What happened right before this?

It started 20 minutes ago..i pressed some wrong button n it asked me to scan for channels n i did...but it also said it will delete channels n restore it

Submitted: 4 months ago.Category: TV
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Answered in 30 minutes by:
3/16/2018
TV Technician: Anthony_Infotech, Technician replied 4 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,247
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

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TV Technician: Anthony_Infotech, Technician replied 4 months ago

How are you viewing TV services please?satellite or cable box\cable straight from the wall to coax on TV no box\antenna?

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Customer reply replied 4 months ago
I have managed to sort it out...
TV Technician: Anthony_Infotech, Technician replied 4 months ago

OK

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Customer reply replied 4 months ago
Will i still be charged the fee?
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