TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

Related TV Questions
Message on tv says Welcome to the X1 Platform Connecting to
Message on tv says Welcome to the X1 Platform Connecting to your entertainment experience. Sound is fine. No picture. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,261 satisfied customers
My Samsung Smart TV Model No. UN60H6300AF has power, but the
Hi. My Samsung Smart TV Model No. UN60H6300AF has power, but the screen says, "Welcome to the X1 Platform Connecting to your entertainment experience." It won't move past that screen … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,261 satisfied customers
I came down this morning and my downstairs TV has sound for
I came down this morning and my downstairs TV has sound for all shows, but the screen says "Welcome to the X1 Platform" and I can't get it to go off so I can view my shows. Please help. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,261 satisfied customers
I cannot reboot my TV after a brief power outage. I have
I cannot reboot my TV after a brief power outage. I have already been to my TV folks. My question is my Xfinity box says boot and the power button is faint. Can I turn this box off? Will it do any goo… read more
Harry
Harry
2,269 satisfied customers
Both my tv just went out 1 hr ago all lines are tight have
both my tv just went out 1 hr ago all lines are tight have tried unpluging for 10 seconds tv says some thing is not quite rirgt … read more
Nathan
Nathan
Installer
Bachelors of Science
32,766 satisfied customers
I have no sound or picture on my TV in the basement. I have
I have no sound or picture on my TV in the basement. I have unplugged he cables three times and 10-15 seconds. The message keeps saying " Something is wrong" and "trying to connect to your entertainme… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,261 satisfied customers
I am so sorry!! I was on a chat and accidentally hit a wrong
I am so sorry!! I was on a chat and accidentally hit a wrong key and lost everything. I have no TV - just keeps saying "Something's not quite right." I have checked the cable connections, but nothing … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,241 satisfied customers
First do I pay to have help with the source on my samsung.
First do I pay to have help with the source on my samsung … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,261 satisfied customers
My smart tv is not connecting. I have unplugged it several
My smart tv is not connecting. I have unplugged it several time. after gearing up it continues to post a message something is not right. u plug and check connections. I have. can you do something on y… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,261 satisfied customers
We have a 55" smart tv. Great reception ( Spectrum Cable),
Hi. We have a 55" smart tv. Great reception ( Spectrum Cable), and today the audio is not working. We know it is not the cable. Upstairs identical tv is fine, So what could it be? … read more
Jack
Jack
technician
factory trained engineer
10,785 satisfied customers
We just bought an LG smart TV. The internal TV speakers only
We just bought an LG smart TV. The internal TV speakers only work with Netflix but not cable. When we do the sound test, it works though. Weird huh? … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,241 satisfied customers
Xfinity cable box failed yesterday but back online today. TV
Xfinity cable box failed yesterday but back online today. TV continues to say "check cable connections." … read more
Joe AV
Joe AV
48 satisfied customers
About a week ago, we stopped getting the cable TV signal for
About a week ago, we stopped getting the cable TV signal for our Smart TV is our family room. Upstairs TV works fine. I have checked the cable and turned everything off several times but for all of ou… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,227 satisfied customers
I have the newest Xfinity box. My remote has been working
I have the newest Xfinity box. My remote has been working perfectly. Now I can only turn on the TV. The remote will not change the channel, go to guide or Xfinity. It does adjust the volume but nothin… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,261 satisfied customers
My remote for xfinity cable on both of my samsung cvs
My remote for xfinity cable on both of my samsung cvs stopped working after a blank snowy screen problem last night. ( I unplugged and rebooted the system and got cable back but remotes on turn tv off… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,261 satisfied customers
My new TV just arrived. I just want to install to cable box
My new TV just arrived. I just want to install to cable box to watch television- don't care about smart features yet. I'm not certain that I installed wires correctly, need to check with you. Model nu… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,227 satisfied customers
Had a power outage - tv was turned on when the power went out
Had a power outage - tv was turned on when the power went out - came back on when the power was turned back on. TV will turn on but will not display anything except the DirecTV logo. Checked the Direc… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,261 satisfied customers
LN84051D TV has piture but no sound checked all connections
LN84051D TV has piture but no sound checked all connections and look to be ok TV is plugged in to surround sound receiver and tuner works fine tried to use tv volume only but may be doing something wr… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,261 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,043 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,461 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x